Can't download updates from Microsoft

[Barb Ryan]

I recently installed Office 2003 and wanted to install any needed updates.
When I attempt to download ANY Microsoft download, I receive the following
message:
"The page cannot be displayed. The page you are looking for is currently
unavailable. The Web site might be experiencing technical difficulties, or
you may need to adjust your browser settings."

Help!

 

[Susan Ramlet]

Hi, Barb,

Try the steps in this article:

http://support.microsoft.com/kb/304498/en-us

Specifically Methods 1-4 might be of help.

 

[Barb Ryan]

I completed step 1. However, when I started Step 2, I didn't see the
Internet Explorer Information Bar, so I tried the Alternate Method. Where it
says "Run the validation tool.", I clicked Continue, but received the error
"The page cannot be displayed. the page you are looking for is currently
unavailable. The Web site might be experiencing technical difficulties, or
you may need to adjust your browser settings. To attempt fixing network
connectivity problems, click Tools, and then click "Diagnose Connection
Problems..."

Thanks,
Barb Ryan

 

[Susan Ramlet]

These aren't actually steps to perform in order, so skip Method 2 and try
the next few (3-5).

Susan