Can't drag from Inbox to some folders

[Thomas Baker]

When I try to drag a message from my Outlook Inbox to another mail folder, I
can drag it to most folders but not all. When I try to drag it to some
folders, a symbol appears (international road sign circle-with-slash across
it) blocking it. I can't see any pattern to this. Can anyone comment on how
to fix?

This has happened only on my new PC where I am running Outlook 2003 under
Windows Vista. Never had this trouble before.

Tom Baker

 

[William Lefkovics [MVP]]

I see this on Vista as well. I don't know if Vista has anything to do with
it actually, but I've never seen it on XP.

Basically waiting a few seconds and trying again allows me to make the drag
'n drop.

 

[Thomas Baker]

The "waiting a few seconds" isn't working on my machine. It's an annoying
bug. But thanks for the response.

 

[Thomas Baker]

Here's another clue. The mail folders that I can't drag mail into are also
appearing in the "contacts", "calendars" and "tasks" panes, but as mail
folders. I'm totaly confused.

I have run scanpst.exe on the file but nothing changed.

Tom Baker

 

[Milly Staples [MVP - Outlook]]

Try running Outlook one time with the /resetnavpane switch to see if it sorts your folders out.

Or you could just try a new mail profile to see if something is bollixed up in your current profile.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question:
http://support.microsoft.com/KB/555375


After furious head scratching, Thomas Baker asked:

| Here's another clue. The mail folders that I can't drag mail into are
| also appearing in the "contacts", "calendars" and "tasks" panes, but
| as mail folders. I'm totaly confused.
|
| I have run scanpst.exe on the file but nothing changed.
|
| Tom Baker
|
|
|
| "Thomas Baker" wrote:
|
|| The "waiting a few seconds" isn't working on my machine. It's an
|| annoying bug. But thanks for the response.
||
|| "William Lefkovics [MVP]" wrote:
||
||| I see this on Vista as well. I don't know if Vista has anything to
||| do with it actually, but I've never seen it on XP.
|||
||| Basically waiting a few seconds and trying again allows me to make
||| the drag 'n drop.
|||
|||
|||
||| message |||| When I try to drag a message from my Outlook Inbox to another mail
|||| folder, I
|||| can drag it to most folders but not all. When I try to drag it to
|||| some folders, a symbol appears (international road sign
|||| circle-with-slash across
|||| it) blocking it. I can't see any pattern to this. Can anyone
|||| comment on how
|||| to fix?
||||
|||| This has happened only on my new PC where I am running Outlook
|||| 2003 under Windows Vista. Never had this trouble before.
||||
|||| Tom Baker

 

[Thomas Baker]

Thanks for the suggestions, but I tried them both and neither resolved the
problem.

Very odd.

Tom