Can't edit Word doc, Word keeps crashing

P

PC

This a 3-part question about the same problem:

1. I am having trouble with Word; I suddenly can't edit a word document as
it won't let me 'click' into the text and edit. I have had this problem
before, and I was told to navigate to the following DataKey and delete it:
HKEY_CURRENT_USER\Software\Microsoft\Office\version number\Word\Data

The thing is when I get to the data folder it's empty; what am I supposed to
do from there?

2. How can I verify which version I am using; there are two to choos from?

3. This problem happens every few months or so; is there a patch for this
that you know of? Is there something I can do to prevent it from happening
again?
 

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