Can't find Contacts

[Laura Power]

Hi,

I have bought a new computer, and copied my Outlook files from my previous
hard drive. All the e-mail came across fine.

The Contacts came across and show when I click on "Contacts"; but, when
I'm sending e-mails and click on the "to" button, by contacts do not show.

Can anyone help with fixing this link problem?

Laura Power

 

[Pat Garard]

G'Day Laura,

Right-click your Contacts folder,
Choose "Properties"
Outlook Address Book (tab)
Show this folder as an e-mail Address Book (CHECK)

 

[Laura Power]

Pat,

This did not work!

Here is the response I get:
"The address list could not be displayed. The Contacts folder associated
with this address list could not be opened; it may have been moved or
deleted, or you do not have permissions. For informatin on how to remove
this folder form the Outlook Address Book, see Micorsoft Outlook Help."

Have I got the Outlook file in the wrong place? When I click on Contacts, I
see my contacts. When I transferred the Outlook file from the old hard disk,
the e-mail's came across fine. I see all the old e-mails and e-mail
sub-folders.

Any ideas??

Laura Power

 

[Russ Valentine [MVP-Outlook]]

You transferred the data incorrectly and just need to reset the Outlook
Address Book.
You failed to post your Outlook version, so you get to read a whole bunch of
instructions:
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or operating system. Use the following steps to reset
the connection. Note that in some instances you may actually have to remove
the Outlook Address Book completely from your Profile, close Outlook, and
then re-add it before you can get it to work.

For Outlook 2000, Corp/Workgroup:
Go to Tools > Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders you
want the OAB to display, choose "Properties", go to the Outlook Address Book
tab and check the "Show this folder as an E-mail address book" box. You may
also need to go to Tools > Options > Addressing Tab and choose to show your
Contacts folder.

For Outlook 2002/2003:
Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or change
existing directories or address book. Is the Outlook Address Book present?
If it isn't listed, add it and close and restart Outlook. If it is listed,
then remove it and close then restart Outlook and repeat these steps to add
it.

More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002