can't "find" entrys in database

[Rachael]

As stated in another post, I just upgraded at work from
Office 2000 to Office XP. 99% of my files are mail merge
documents attached to a database, that I use all day.

Right now my database has over 500 entrys. In 2000 in the
toolbar I put the "find entry" command, searched the
fields, and the correct entrys would come up. It was very
convenient. Also, when in 2000 on the "Data Form" screen,
there was an "ok" button that once I found the correct
entry, and closed the screen, it would stay on that entry
in the document.

However, in XP neither of these work. If I use the "find
entry" command off the toolbar and search for something,
it says it doesn't exist (even though it does). I have to
open up the "Data Form" then click on the "find button"
on that screen to search for the entry. Then I have to
memorize which entry it is, and click close, then enter
it in "go to record" box. It takes significantly longer.

Is there any way to change this? Why won't it find my
entries in XP? What happened to the "ok" box on the "data
form" screen??

 

[Cindy M -WordMVP-]

Hi Rachael,

By the "Find entry" commmand I assume you mean the
binoculars button? Do you happen to know whether this is the
original command, or was it replaced with a macro?

The reason I ask is a bit convoluted, but it goes like this:
1. In Word 2000, this command would find things just fine.
But after a successful find, mail merge wouldn't execute
unless/until one performed an *unsuccessful* find.

2. The fact that you were quite happy with the tool in Word
2000 makes me think you may have had a macro solution.

3. In Word 2002, using the same macro command does not find
anything. (And, of course, if the macro continues on to not
find something, you still don't get anything.)

4. As far as I've ever heard, the built-in "Find" command
does, in contrast to Word 2000, work perfectly well.

So, putting it all together makes me suspect you may have a
macro running the "Find". You'd want to "turn it off" (how
you do that would depend on how it's set up) and try using
the built-in functionality.
--
as to the dialog box: Word 2002 made a lot of changes to the
mail merge interface. The old dialog box is still there, and
can be used with text and Word table data sources. You'll
find instructions on how to pull up these old interfaces
that still work in the Word 2002 section of my website's
mail merge FAQ.

As stated in another post, I just upgraded at work from
Office 2000 to Office XP. 99% of my files are mail merge
documents attached to a database, that I use all day.

Right now my database has over 500 entrys. In 2000 in the
toolbar I put the "find entry" command, searched the
fields, and the correct entrys would come up. It was very
convenient. Also, when in 2000 on the "Data Form" screen,
there was an "ok" button that once I found the correct
entry, and closed the screen, it would stay on that entry
in the document.

However, in XP neither of these work. If I use the "find
entry" command off the toolbar and search for something,
it says it doesn't exist (even though it does). I have to
open up the "Data Form" then click on the "find button"
on that screen to search for the entry. Then I have to
memorize which entry it is, and click close, then enter
it in "go to record" box. It takes significantly longer.

Is there any way to change this? Why won't it find my
entries in XP? What happened to the "ok" box on the "data
form" screen??

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Sep
30 2003)
http://www.word.mvps.org

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[Guest]

I don't know if I should bother here, but this is similar
to my other post. I guess they are related issues.

See below:

-----Original Message-----
Hi Rachael,

By the "Find entry" commmand I assume you mean the
binoculars button? Do you happen to know whether this is the
original command, or was it replaced with a macro?

I have no idea if it's the original or a replaced macro.
I went to the Tools>Customize menu and picked the button
out of the mail merge menu to put on my toolbar.

The reason I ask is a bit convoluted, but it goes like this:
1. In Word 2000, this command would find things just fine.
But after a successful find, mail merge wouldn't execute
unless/until one performed an *unsuccessful* find.

2. The fact that you were quite happy with the tool in Word
2000 makes me think you may have had a macro solution.

What's a Macro Solution??

3. In Word 2002, using the same macro command does not find
anything. (And, of course, if the macro continues on to not
find something, you still don't get anything.)

4. As far as I've ever heard, the built-in "Find" command
does, in contrast to Word 2000, work perfectly well.

So, putting it all together makes me suspect you may have a
macro running the "Find". You'd want to "turn it off" (how
you do that would depend on how it's set up) and try using
the built-in functionality.

If I don't know how it was set up (if it is Macro) how
will I turn it off??

 

[Rachael]

Again, forgot to put my name!! What a Monday morning?!?