Can't Generate PDFs

[DeeWriter]

I have been generating a PDF off and on for a 100-page document. Out of the
blue, I now receive an error message at page 33 saying that the PDF will not
generate. My MS Word file closes down automatically, and I then have a
"recovered" MS Word file.

Why is the file not able to generate a PDF? I had this error YEARS ago, and
seem to recall it was related to a corrupt font. I just need to know how to
go about troubleshooting my current file and why I cannot generate a PDF. I
need the PDF as a requirement for posting information to the client.

Any advice on troubleshooting? Thanks!

 

[Terry Farrell]

It helps to know what versions of Word and OS (and PDF) you are using. But
try the Open and Repair option in Word to see if it finds anything. I also
recommend cleaning out your temp folder as it may well be clogged up with
abandoned files. See http://www.gmayor.com/what_to_do_when_word_crashes.htm
for assistance.

 

[DeeWriter]

Thank you for the suggestion. I've found that the corporate font/dll file is
to blame. So, we are filing a job ticket with corporate IT, and will let
them work out the details on a workaround.
--
Dee Long
Sr. Technical Writer

It helps to know what versions of Word and OS (and PDF) you are using. But
try the Open and Repair option in Word to see if it finds anything. I also
recommend cleaning out your temp folder as it may well be clogged up with
abandoned files. See http://www.gmayor.com/what_to_do_when_word_crashes.htm
for assistance.