J
Joseph McGuire
I suddenly seem to have trouble with OL2K and Contacts. It could be related
to the fact that I fairly recently reinstalled Office 2000 Professional (and
currently upgrades and fixes including SP-3) If I try to compose an e-mail
message and click on "To" to insert the e-mail address of a Contact, I get
an error message: "The address list could not be displayed. The Contacts
folder associated with this address could not be opened; it may have been
moved or deleted . . ."
Click OK and then I get the Select Names window. For some reason there are
two "Contacts" displayed under Outlook Address Book. The first "Contacts"
seems to be what is displayed; it seems to be empty. If I click on the
second iteration of "Contacts" I can finally see all my contacts. If I go
to Control Panel, Mail, and select Outlook AddressBook in Properties I see
two Contacts folders with the same name, "Contacts: Personal Folders."
Obviously I could delete the empty or phony one-but in this window I can't
tell which is the real one. So I have an even chance of wiping out my true
Contacts. Apparently OL is defaulting to a set of Contacts that is really
non-existent. Is there a way to get rid of this empty Contacts "file?"
Without deleting the "true" set of Contacts? Incidentally I have also
checked Properties for the Contacts file (i.e., the one that show up when I
go to Contacts in OL) to be sure it is listed as the Addressbook.
Could this explain another problem I am having? The Insert Address feature
no longer seems to work in Word 2000. When I try to insert an address from
my OL Contacts, either using the button to insert the information into a
Word document or clicking on the icon in Tools, Envelopes, I get this error
message: "Unable to display the contents of the addressbook. The Contacts
folder associated with this address could not be opened; it may have been
moved or deleted . . . MS Exchange Client [80040201]"
Thanks!
to the fact that I fairly recently reinstalled Office 2000 Professional (and
currently upgrades and fixes including SP-3) If I try to compose an e-mail
message and click on "To" to insert the e-mail address of a Contact, I get
an error message: "The address list could not be displayed. The Contacts
folder associated with this address could not be opened; it may have been
moved or deleted . . ."
Click OK and then I get the Select Names window. For some reason there are
two "Contacts" displayed under Outlook Address Book. The first "Contacts"
seems to be what is displayed; it seems to be empty. If I click on the
second iteration of "Contacts" I can finally see all my contacts. If I go
to Control Panel, Mail, and select Outlook AddressBook in Properties I see
two Contacts folders with the same name, "Contacts: Personal Folders."
Obviously I could delete the empty or phony one-but in this window I can't
tell which is the real one. So I have an even chance of wiping out my true
Contacts. Apparently OL is defaulting to a set of Contacts that is really
non-existent. Is there a way to get rid of this empty Contacts "file?"
Without deleting the "true" set of Contacts? Incidentally I have also
checked Properties for the Contacts file (i.e., the one that show up when I
go to Contacts in OL) to be sure it is listed as the Addressbook.
Could this explain another problem I am having? The Insert Address feature
no longer seems to work in Word 2000. When I try to insert an address from
my OL Contacts, either using the button to insert the information into a
Word document or clicking on the icon in Tools, Envelopes, I get this error
message: "Unable to display the contents of the addressbook. The Contacts
folder associated with this address could not be opened; it may have been
moved or deleted . . . MS Exchange Client [80040201]"
Thanks!