I
InfoList
I've recently launched a website - part of it's functionality is to
send out emails to registered users. The emails are comprised of
postings created on the website which incorporate html formatting
created with QWeb Editor - mostly pretty basic formatting such as bold,
justification, text color, and hyperlinks.
It turns out that emails received in every other email scenario we've
tested (outlook on PCs, to hotmail, yahoo, gmail, and webmail on the
Mac all display the text formatting correctly, except for Entourage,
which displays the text as plain text, with no formatting whatsoever.
Entourage gives the error message at the top of the email: "The message
may not be displayed properly because it contains an unknown character
set." Emails received from other sources all seem to show formatting
correctly.
Can anyone tell me how we have to configure the outgoing emails so they
can be properly displayed in Entourage, as well as in hotmail, yahoo,
gmail, etc., and on PCs as well? Does Entourage have some special
requirement that we need to incorporate into our email engine?
I'll paste the source from the test email below, if that is of help:
Status: U
Return-Path: <[email protected]>
Received: from www.infolist.com ([204.16.197.250])
by samuel.mail.atl.earthlink.net (EarthLink SMTP Server) with ESMTP
id 1g345t5953Nl3pv0
for <[email protected]>; Wed, 19 Jul 2006 00:55:08 -0400
(EDT)
Received: from mail.infolist.com (www.infolist.com [127.0.0.1])
by www.infolist.com (8.13.6/8.13.4) with ESMTP id k6J580Rn017242
for <[email protected]>; Tue, 18 Jul 2006 22:08:02 -0700
Date: Tue, 18 Jul 2006 22:08:01 -0700
To: Jeff Gund <[email protected]>
From: Info List <[email protected]>
Subject: INFO LIST: test
Message-ID: <[email protected]>
X-Priority: 3
X-Mailer: PHPMailer [version 1.73]
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="b1_345f6447db7a8381bdf73a264a7957c8"
X-ELNK-Info: spv=0;
X-ELNK-AV: 0
X-ELNK-Info: sbv=0; sbrc=.0; sbf=00; sbw=000;
--b1_345f6447db7a8381bdf73a264a7957c8
Content-Type: text/plain; charset = "ISO-8559-1"
Content-Transfer-Encoding: 8bit
This is a test of the Email Formatting system. Please remain
Seated.<div><br class="khtml-block-placeholder"></div><div><span
class="Apple-style-span" style="font-weight:
bold;">BOLD</span></div><div><br
class="khtml-block-placeholder"></div><div><span
class="Apple-style-span" style="font-style: italic;"><span
class="Apple-style-span" style="color: rgb(128, 0, 0);">red,
italic</span></span></div><div><br
class="khtml-block-placeholder"></div><div style="text-align:
center;"><span class="Apple-style-span" style="text-decoration:
underline;"><span class="Apple-style-span" style="color: rgb(0, 0,
255);">Blue, underlined, centered</span></span></div><div><br
class="khtml-block-placeholder"></div><div style="text-align:
right;"><span class="Apple-style-span" style="color: rgb(0, 128,
0);">Green, right aligned</span></div><div><br
class="khtml-block-placeholder"></div><div><a
href="http://www.jeffreyrgund.com"
target="_blank">www.jeffreyrgund.com</a></div><div><br
class="khtml-block-placeholder"></div><div><a
href="http://www.jeffreyrgund.com"
target="_blank">http://www.JeffreyRGund.com</a></div><div><br
class="khtml-block-placeholder"></div><div><br
class="khtml-block-placeholder"></div>
--b1_345f6447db7a8381bdf73a264a7957c8
Content-Type: text/html; charset = "ISO-8559-1"
Content-Transfer-Encoding: 8bit
This is a test of the Email Formatting system. Please remain
Seated.<div><br class="khtml-block-placeholder"></div><div><span
class="Apple-style-span" style="font-weight:
bold;">BOLD</span></div><div><br
class="khtml-block-placeholder"></div><div><span
class="Apple-style-span" style="font-style: italic;"><span
class="Apple-style-span" style="color: rgb(128, 0, 0);">red,
italic</span></span></div><div><br
class="khtml-block-placeholder"></div><div style="text-align:
center;"><span class="Apple-style-span" style="text-decoration:
underline;"><span class="Apple-style-span" style="color: rgb(0, 0,
255);">Blue, underlined, centered</span></span></div><div><br
class="khtml-block-placeholder"></div><div style="text-align:
right;"><span class="Apple-style-span" style="color: rgb(0, 128,
0);">Green, right aligned</span></div><div><br
class="khtml-block-placeholder"></div><div><a
href="http://www.jeffreyrgund.com"
target="_blank">www.jeffreyrgund.com</a></div><div><br
class="khtml-block-placeholder"></div><div><a
href="http://www.jeffreyrgund.com"
target="_blank">http://www.JeffreyRGund.com</a></div><div><br
class="khtml-block-placeholder"></div><div><br
class="khtml-block-placeholder"></div>
--b1_345f6447db7a8381bdf73a264a7957c8--
send out emails to registered users. The emails are comprised of
postings created on the website which incorporate html formatting
created with QWeb Editor - mostly pretty basic formatting such as bold,
justification, text color, and hyperlinks.
It turns out that emails received in every other email scenario we've
tested (outlook on PCs, to hotmail, yahoo, gmail, and webmail on the
Mac all display the text formatting correctly, except for Entourage,
which displays the text as plain text, with no formatting whatsoever.
Entourage gives the error message at the top of the email: "The message
may not be displayed properly because it contains an unknown character
set." Emails received from other sources all seem to show formatting
correctly.
Can anyone tell me how we have to configure the outgoing emails so they
can be properly displayed in Entourage, as well as in hotmail, yahoo,
gmail, etc., and on PCs as well? Does Entourage have some special
requirement that we need to incorporate into our email engine?
I'll paste the source from the test email below, if that is of help:
Status: U
Return-Path: <[email protected]>
Received: from www.infolist.com ([204.16.197.250])
by samuel.mail.atl.earthlink.net (EarthLink SMTP Server) with ESMTP
id 1g345t5953Nl3pv0
for <[email protected]>; Wed, 19 Jul 2006 00:55:08 -0400
(EDT)
Received: from mail.infolist.com (www.infolist.com [127.0.0.1])
by www.infolist.com (8.13.6/8.13.4) with ESMTP id k6J580Rn017242
for <[email protected]>; Tue, 18 Jul 2006 22:08:02 -0700
Date: Tue, 18 Jul 2006 22:08:01 -0700
To: Jeff Gund <[email protected]>
From: Info List <[email protected]>
Subject: INFO LIST: test
Message-ID: <[email protected]>
X-Priority: 3
X-Mailer: PHPMailer [version 1.73]
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="b1_345f6447db7a8381bdf73a264a7957c8"
X-ELNK-Info: spv=0;
X-ELNK-AV: 0
X-ELNK-Info: sbv=0; sbrc=.0; sbf=00; sbw=000;
--b1_345f6447db7a8381bdf73a264a7957c8
Content-Type: text/plain; charset = "ISO-8559-1"
Content-Transfer-Encoding: 8bit
This is a test of the Email Formatting system. Please remain
Seated.<div><br class="khtml-block-placeholder"></div><div><span
class="Apple-style-span" style="font-weight:
bold;">BOLD</span></div><div><br
class="khtml-block-placeholder"></div><div><span
class="Apple-style-span" style="font-style: italic;"><span
class="Apple-style-span" style="color: rgb(128, 0, 0);">red,
italic</span></span></div><div><br
class="khtml-block-placeholder"></div><div style="text-align:
center;"><span class="Apple-style-span" style="text-decoration:
underline;"><span class="Apple-style-span" style="color: rgb(0, 0,
255);">Blue, underlined, centered</span></span></div><div><br
class="khtml-block-placeholder"></div><div style="text-align:
right;"><span class="Apple-style-span" style="color: rgb(0, 128,
0);">Green, right aligned</span></div><div><br
class="khtml-block-placeholder"></div><div><a
href="http://www.jeffreyrgund.com"
target="_blank">www.jeffreyrgund.com</a></div><div><br
class="khtml-block-placeholder"></div><div><a
href="http://www.jeffreyrgund.com"
target="_blank">http://www.JeffreyRGund.com</a></div><div><br
class="khtml-block-placeholder"></div><div><br
class="khtml-block-placeholder"></div>
--b1_345f6447db7a8381bdf73a264a7957c8
Content-Type: text/html; charset = "ISO-8559-1"
Content-Transfer-Encoding: 8bit
This is a test of the Email Formatting system. Please remain
Seated.<div><br class="khtml-block-placeholder"></div><div><span
class="Apple-style-span" style="font-weight:
bold;">BOLD</span></div><div><br
class="khtml-block-placeholder"></div><div><span
class="Apple-style-span" style="font-style: italic;"><span
class="Apple-style-span" style="color: rgb(128, 0, 0);">red,
italic</span></span></div><div><br
class="khtml-block-placeholder"></div><div style="text-align:
center;"><span class="Apple-style-span" style="text-decoration:
underline;"><span class="Apple-style-span" style="color: rgb(0, 0,
255);">Blue, underlined, centered</span></span></div><div><br
class="khtml-block-placeholder"></div><div style="text-align:
right;"><span class="Apple-style-span" style="color: rgb(0, 128,
0);">Green, right aligned</span></div><div><br
class="khtml-block-placeholder"></div><div><a
href="http://www.jeffreyrgund.com"
target="_blank">www.jeffreyrgund.com</a></div><div><br
class="khtml-block-placeholder"></div><div><a
href="http://www.jeffreyrgund.com"
target="_blank">http://www.JeffreyRGund.com</a></div><div><br
class="khtml-block-placeholder"></div><div><br
class="khtml-block-placeholder"></div>
--b1_345f6447db7a8381bdf73a264a7957c8--