Can't get Office 2003 installed HELP!!!

[Carolyn]

Hello all,

Really need some help here, I had a horrible time with viruses and
had to reinstall my xp os to correct some errors but didn't help. (Oh
and yes I irradicated the viruses.. and got a patch from microsoft to
correct its vulnerabilty). My trouble is with installing Office 2003
Pro, each time I try to install it I get this error message: invalid
character in "my documents and settings".

This is what was in the error report



Error signature

EventType: Office11setup P1 : {90110409-6000-11d3-8cfe-0150048383c9}
P2 : 11:0:5614:0 P3 : costfinalize P4 : 1324
P5 : documents and settings P6 : x P7 : x

can anyone help me please, I am at my wits end... really really need
to get Office operational.

Any help would be so appreciated!!

Thank you,

Carolyn

 

[DL]

May help;

http://support.microsoft.com/default.aspx?scid=kb;en-us;826511&Product=off2003
If you had problems with a virus are you confident yr pc is clean?
Run an uptodate virus scan? Used the online virus scan frm eg Symantec?
Run the repair option of WinXP?
David