T
Tommcdow47
installed office 2003 standard (sp3) in windows 7 and get a trouble message
when launching. A popup box called configuring outlook comes up with the task
"migrating account settings" highlited. This is followed by the trouble
message box called microsoft office outlook stating "unable to open your
default email folders. Outlook would not start because a data file to send
and receive could not be found". I went back into the windows control
panel>user accounts>mail and verified a pop email exists but there no entries
under the data tab. I selected add (under data tab) and the only entry to
select from was "Business contact manager database" so I clicked add and got
the trouble message " windows shell common DLL stoped working". At this point
I don't know if 2003 is compatible in win 7(tried running outlook in the xp
compatable mode with no luck. I still have the old PC running and am able to
copy over a file if needed. From win 7 control panel mail ....I can add a
new profile and setup email accounts but when I try to add outlook data
files,, only one choice comes up called "busness contact manager database"
when I click add,, the trouble
message "windows shell common DLL stoped working. If i now go back to the
data file tab i see the business contact manager in there but it's status is
not available. One note, the PC came with a trial office installed which i
uninstalled. I have also uninstalled 2003 twice and run the repair on it with
no sucess
when launching. A popup box called configuring outlook comes up with the task
"migrating account settings" highlited. This is followed by the trouble
message box called microsoft office outlook stating "unable to open your
default email folders. Outlook would not start because a data file to send
and receive could not be found". I went back into the windows control
panel>user accounts>mail and verified a pop email exists but there no entries
under the data tab. I selected add (under data tab) and the only entry to
select from was "Business contact manager database" so I clicked add and got
the trouble message " windows shell common DLL stoped working". At this point
I don't know if 2003 is compatible in win 7(tried running outlook in the xp
compatable mode with no luck. I still have the old PC running and am able to
copy over a file if needed. From win 7 control panel mail ....I can add a
new profile and setup email accounts but when I try to add outlook data
files,, only one choice comes up called "busness contact manager database"
when I click add,, the trouble
message "windows shell common DLL stoped working. If i now go back to the
data file tab i see the business contact manager in there but it's status is
not available. One note, the PC came with a trial office installed which i
uninstalled. I have also uninstalled 2003 twice and run the repair on it with
no sucess