Can't get page 5 out of Word by itself

[Jeff Wiseman]

I'm hoping that this is some kind of known bug.

running Mac 10.3.8 on iMac with 1.5GB ram and 100GB free disk
space. Using Word from Office 2004 for Mac.

From her standard account, my wife had filled out a government
employment form that was done in Word. She used the same form for
4 applications but only needed to change a single number on page
5 of each form. Rather than print all 20 pages out again, I
attempted to print just the last page. I discovered that
everytime I attempted to use the range From: 5 to: 5, or the
single ranging value of 5, It would be a null page (nothing would
print). A preview would show a blank page.

Furthermore, after the first attempt, it you try to do this
again, the print dialog box would refuse to accept any keystrokes
in those fields at all--they would then be totally brain-dead.
The only way to get back the ability to enter values in those
fields is to delete all of the office 2004 preference files and
restart Word. This cycle went on for me for about 15 minutes
trying various permutation until I discovered the ability to
select a line on the page I wanted and then requested a "Print
current page"

Please someone tell me they've seen this and what the problem is.
Every single other application that I have on my system performs
this function very well and exactly as expected--but then again,
they aren't using what appears to be a modifed version of the
generic Mac OS printer driver.

Any ideas of what is going on?

 

[Paul Berkowitz]

No, I've been able to print individual pages, including the last page, of
multi-page documents without problem, many times. I suspect there's
something "fishy" about that particular document. Did you try it with
another document?

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.

 

[mmmmark]

Does the document have multiple sections? If so, it can get confused if you
give it an absolute page number reference to print. Depending on the
printer driver, you can probably select "current page". But, that is
painful if you need multiple pages (requiring you to do it multiple times).

If you want to print only selected pages from certain sections, you cannot
intuitively tell the printer to print pages x, y, and z. You have to tell
the printer both the page number and section in the format pxsy, where x =
page number and y =
section.

Example: To print all of section 2, type s2. If you want to print pages 1-3
and page 5 in section 1, and page 2
in section 2, under PRINT, PAGES you would enter the following range:
p1s1-p3s1,p5s1,p2s2.

This is VERY dependent on printer driver, so YMMV.

-Mark

No, I've been able to print individual pages, including the last page, of
multi-page documents without problem, many times. I suspect there's
something "fishy" about that particular document. Did you try it with
another document?

--
Paul Berkowitz
MVP MacOffice
Entourage FAQ Page: <http://www.entourage.mvps.org/faq/index.html>
AppleScripts for Entourage: <http://macscripter.net/scriptbuilders/>

Please "Reply To Newsgroup" to reply to this message. Emails will be
ignored.

PLEASE always state which version of Microsoft Office you are using -
**2004**, X or 2001. It's often impossible to answer your questions
otherwise.

 

[Jeff Wiseman]

Does the document have multiple sections? If so, it can get confused if you
give it an absolute page number reference to print. Depending on the
printer driver, you can probably select "current page". But, that is
painful if you need multiple pages (requiring you to do it multiple times).

If you want to print only selected pages from certain sections, you cannot
intuitively tell the printer to print pages x, y, and z. You have to tell
the printer both the page number and section in the format pxsy, where x =
page number and y =
section.

Example: To print all of section 2, type s2. If you want to print pages 1-3
and page 5 in section 1, and page 2
in section 2, under PRINT, PAGES you would enter the following range:
p1s1-p3s1,p5s1,p2s2.

This is VERY dependent on printer driver, so YMMV.

-Mark

OH thank you thank you thank you!

Although the silly printer driver dialog that Word provides shows
pages x of 5, the last page was in a separate section by itself
so there has no page "5" anywhere. This helps me a lot.

However! I ran into two other software faults that created most
of my grief since they added to the confusion. I wonder if others
have seen these. Again, using Word v11.1 in Office 2004 for Mac
on iMac OS 10.3.8:

1) My document had a section 1 consisting of 4 pages and a
section 2 with one page. In the print dialog box provided if you
select From:4 To:4, you will actually get page 4 *AND* page 5
instead of the single page (4) that you requested.

This is an obvious boundary condition failure. Any tester worth
their salt knows that you test boundary condition FIRST since
most faults occur in boundary conditions. No excuse for this one.

2) This next one is a bit worst. If you ATTEMPT to do what I was
doing (i.e., accidentally make an incorrect reference to a page
that does not exist such as in my example entering From:5 To:5 or
just 5 in the Page Range: field when you really need P1S2, etc.)
and actually send the session to preview or the printer, Word's
print dialog box goes brain-dead to the keyboard forever after
that. It can only be corrected by shutting down Word completely
and then restarting it. In other words, After an incorrect
attempt is made on my document to print From:5 To:5, the next
time the print dialog is opened, the From:/To: and the Page
Range: fields will refuse to accept ANY keystrokes, even
legitimate ones.

Are these known bugs?