Can't install Handheld Sync (for Palm - Entourage)

[Michael Drummond]

I've just gone through and done a fresh install for Office X and Palm
Desktop, to finally try and install the Handheld Sync program. I get
through the registration and destination disk only for it to fail
during installation with the error message "The installation failed
because Microsoft Component Plugin was not found". I've done a search
for the plugin and it's sitting in the "OfficeX/office" folder - I'm
presuming where it's meant to be.
Any ideas why this should be a problem? Currently I'm running on MacOS
10.2.3; tried reinstalling multiple times; have file sharing and
AppleTalk all turned off... Help!
Thanks,
Michael
Sydney, Aust.

 

[Barry Wainwright]

Update Office to the latest version (10.1.4) before applying the Palm
Installer.

Make sure you have the latest version of the installer as well (10.1.4)

 

[Corentin Cras-Méneur]

Update Office to the latest version (10.1.4) before applying the Palm
Installer.

Make sure you have the latest version of the installer as well (10.1.4)

....and update MacOS. 10.2.3 had a lot of bugs that got fixed since then.
10.2.6 is much better...


Corentin