Can't install MSO2007 Student & Home

[hefs]

I purchased MSO Student/Home got the "key" It downloaded an Icon (X12-30107)
I click on it and it started downloading the program...then got "ERROR 1406"
I hit ignore and it said the program was installed...BUT...there is no start
icon and if I click the X-12-30107 it just tries to down load the program
again...
I sent MS support a post and they sent me another download site...same
thing all over...and everytime I try to contact MSO2007 help it won't let me
finish the E-mail..says my "Key" is no good...and it is the one they issued...
I am really frustrated...
DO I have to uninstall the trial first???
Any help or advise will be appreciated..
Hefs

 

[Carey Frisch [MVP]]

Yes, you must uninstall the trial version of Office 2007 first.

--
Carey Frisch
Microsoft MVP
Windows Shell/User

---------------------------------------------------------------

I purchased MSO Student/Home got the "key" It downloaded an Icon (X12-30107)
I click on it and it started downloading the program...then got "ERROR 1406"
I hit ignore and it said the program was installed...BUT...there is no start
icon and if I click the X-12-30107 it just tries to down load the program
again...
I sent MS support a post and they sent me another download site...same
thing all over...and everytime I try to contact MSO2007 help it won't let me
finish the E-mail..says my "Key" is no good...and it is the one they issued...
I am really frustrated...
DO I have to uninstall the trial first???
Any help or advise will be appreciated..
Hefs

 

[DL]

Yes you have to uninstall any trial edition, run disk clean up to delete
temp files & reboot before trying again

 

[hefs]

Great...worked..I have it installed but the MSO2007 trial ASST still pops up
asking for my key tec...when I get to the program it tells me "Office
application version does not match"..then works ok... Something must not have
uninstalled...
Any Idas??

Thanks, hefs