M
malcolm.aylott
Hi,
We have a server that we need to get Office installed on for
development reason. The Server is running Windows 2000 Server, Service
Pack 4.
Each time we go to install office we get an error of Invalid Key,
please check the CD key on your CD. We know that the key is correct as
it will install on other machines, just not this one.
Have contacted Microsoft and they agree the CD key is valid, so
that's not blocked, but they weren't any more help than that. On the
office install you get to the screen where you enter the User Details,
Company etc, enter in the CD key, click on next and then get the
message of Key not Valid.
So far we have tried re service packing the server, to Service Pack 4,
trawling the registry to make sure that there is no installers of
office, or previous version of office someone has installed without
telling us, re installing the windows installer, running setup using
G:\\setup.exe /l*v C:\install.txt /qf PIDKEY=ourcdkey.
This works until you want to use any office application as it then
comes up with invalid key again, and you have to end task as the
application will not let you click on any of the tool bars.
There isn't a mismatch between OEM version or a retail key, we have
checked and double checked that. It is a volume license, with the
Microsoft volume CD. We have also tried a boxed retail version, with
the sticker for Office 2003 as well, but still no joy.
The strange thing is that office 97 will install, and word and excel
will work, but access chucks up a license error, and access is the main
application we are trying to get to work on the server. Before trying
to install office 2000 we are uninstalling office 97 fully and using
the orktools to make sure it is fully removed, but still no joy. Short
of rebuilding the server, which isn't a task I want to do I have no
idea what to try next.
Anyone any ideas?
We have a server that we need to get Office installed on for
development reason. The Server is running Windows 2000 Server, Service
Pack 4.
Each time we go to install office we get an error of Invalid Key,
please check the CD key on your CD. We know that the key is correct as
it will install on other machines, just not this one.
Have contacted Microsoft and they agree the CD key is valid, so
that's not blocked, but they weren't any more help than that. On the
office install you get to the screen where you enter the User Details,
Company etc, enter in the CD key, click on next and then get the
message of Key not Valid.
So far we have tried re service packing the server, to Service Pack 4,
trawling the registry to make sure that there is no installers of
office, or previous version of office someone has installed without
telling us, re installing the windows installer, running setup using
G:\\setup.exe /l*v C:\install.txt /qf PIDKEY=ourcdkey.
This works until you want to use any office application as it then
comes up with invalid key again, and you have to end task as the
application will not let you click on any of the tool bars.
There isn't a mismatch between OEM version or a retail key, we have
checked and double checked that. It is a volume license, with the
Microsoft volume CD. We have also tried a boxed retail version, with
the sticker for Office 2003 as well, but still no joy.
The strange thing is that office 97 will install, and word and excel
will work, but access chucks up a license error, and access is the main
application we are trying to get to work on the server. Before trying
to install office 2000 we are uninstalling office 97 fully and using
the orktools to make sure it is fully removed, but still no joy. Short
of rebuilding the server, which isn't a task I want to do I have no
idea what to try next.
Anyone any ideas?