Can't install Office 2004 on Leopard

[wunchbox]

After a clean install of Leopard on my G5, I am unable to install
Office 2004 at all: the install window simply closes after I click on
the licensing dialog's Accept button. I have tried repairing
permissions but of course Leopard's Disk Utility behaves very oddly in
this regard, as reported elsewhere, and probably doesn't do much. The
only thing I did prior to trying to install Office was install Adobe
CS3 Web Premium, which went ok.

I have also tried copying all the Office files from CD to hard disk,
which would normally prompt the installer to run when first running an
Office program. The installer does run but aborts at the same place
as it does when run from the CD.

This is the error posted to the system log:
[0x0-0x1f01f].com.microsoft.setupassistant[157]: monitor: task_for_pid
failed (os/kern) failure

Any clues?

 

[Diane]

After a clean install of Leopard on my G5, I am unable to install
Office 2004 at all:

It's not a compatibility issue. I installed office 2004 on my PPC G4 Leopard
install with no problems.

I would look to my base install of Leopard. If I'm reading correctly you did
the erase install. This should have allowed for Office to install without
problems. Updating to Leopard has presented some problems for some users.
You mentioned installing Adobe CS3 Web Premium. I'm guessing that something
in that install created the problem. It could be a fonts issue.

If you haven't done much yet with Leopard, you might consider wiping your
drive and installing again. It might be easier than tracking down the
problem. Try installing Office before you install CS3 Web Premium. I
installed CS2 after Office with no problems.

 

[wunchbox]

It's not a compatibility issue. I installed office 2004 on my PPC G4 Leopard
install with no problems.

I would look to my base install of Leopard. If I'm reading correctly you did
the erase install. This should have allowed for Office to install without
problems. Updating to Leopard has presented some problems for some users.
You mentioned installing Adobe CS3 Web Premium. I'm guessing that something
in that install created the problem. It could be a fonts issue.

If you haven't done much yet with Leopard, you might consider wiping your
drive and installing again. It might be easier than tracking down the
problem. Try installing Office before you install CS3 Web Premium. I
installed CS2 after Office with no problems.

I found the problem: An alias for the folder Microsoft User Data
pointing to a non-existent folder (as the new installation hadn't
created it yet.

But thanks for your time!