Cant install Ofice

[silvrbac]

I have windows XP and I am trying to install Microsoft Office
Student/Teacher edition 2003. I keep getting a message during install that
says I have an incomplete service pack installation and to check windows
update. When I do that, the only updates I get are KB835732 and KB840987. I
have downloaded, installed, and restarted these several times, but they keep
coming back on windows update. I checked install/remove programs on the hard
drive and they are there, so I guess that means they took. The software is
good because it installed without a problem on the laptop, I just cant get it
to go on this desktop. It's licensed for 3 computers, so its not licensing
conflict. Anyone have any idea what could be going on??
thankyou

 

[Chris Schatte]

silvrbac,
Possibly incorrect / corrupted Windows installer information for Office
updates here:
"I have downloaded, installed, and restarted these several times"
If you have the installation media for your Office XP version to use as a
reinstall, have a look at this utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301&Product=offxp#appliesto
it may allow you to "clean" your original Office XP installer files then
reinstall XP to apply your Office STE 2003 edition upgrade.
May help.


Chris Schatte

use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/open Communities