Can't install or uninstall Outlook!

[Fred Gibson]

When I try to change the Office SR-1 small business
program to uninstall Outlook, I get the following message:

"This patch package could not be opened. Contact the
application vendor to verify that this is a valid Windows
Installer patch package."
(See article 295823)

The interesting problem here is that if you have windows
installer 2.0 or greater (which I do have), there is
nothing you can do according to this article.

What can I do?? I can't uninstall and I can't reinstall -
ACK!

Thanks,

Fred Gibson

 

[greg mansius [MSFT]]

Fred,

You might consider using Msizap. For additional details and download
location:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/msi/setup/msizap_exe.asp

The command line you run will look like:

<path>\msizap.exe T! {GUID}

(where GUID is the Product Code for the product in question. The GUID can be
found under the
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall)

Please make sure to read all documentation on Msizap before using it.

Hope this helps.

 

[Fred Gibson]

Hi Greg,

Thanks for the reply. What I don't understand is how to
get the GUID.

You mention:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersio
n\Uninstall

What is that a reference to? A file, a directory, some
program that I need to use to get to it?

Thanks!

Fred Gibson

-----Original Message-----
Fred,

You might consider using Msizap. For additional details and download
location:

http://msdn.microsoft.com/library/default.asp? url=/library/en-us/msi/setup/msizap_exe.asp

The command line you run will look like:

<path>\msizap.exe T! {GUID}

(where GUID is the Product Code for the product in question. The GUID can be
found under the
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi on\Uninstall)

Please make sure to read all documentation on Msizap before using it.

Hope this helps.

--
Greg Mansius [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.

When I try to change the Office SR-1 small business
program to uninstall Outlook, I get the following message:

"This patch package could not be opened. Contact the
application vendor to verify that this is a valid Windows
Installer patch package."
(See article 295823)

The interesting problem here is that if you have windows
installer 2.0 or greater (which I do have), there is
nothing you can do according to this article.

What can I do?? I can't uninstall and I can't reinstall -
ACK!

Thanks,

Fred Gibson

.

 

[Milly Staples [MVP - Outlook]]

It is in the Registry.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.


After searching google.groups.com and finding no answer
Fred Gibson <[email protected]> asked:

| Hi Greg,
|
| Thanks for the reply. What I don't understand is how to
| get the GUID.
|
| You mention:
| HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersio
| n\Uninstall
|
| What is that a reference to? A file, a directory, some
| program that I need to use to get to it?
|
| Thanks!
|
| Fred Gibson
|| -----Original Message-----
|| Fred,
||
|| You might consider using Msizap. For additional details and download
|| location:
||
|| http://msdn.microsoft.com/library/default.asp?
|| url=/library/en-us/msi/setup/msizap_exe.asp
||
|| The command line you run will look like:
||
|| <path>\msizap.exe T! {GUID}
||
|| (where GUID is the Product Code for the product in question. The
|| GUID can be found under the
|| HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersi
|| on\Uninstall)
||
|| Please make sure to read all documentation on Msizap before using it.
||
|| Hope this helps.
||
|| --
|| Greg Mansius [MSFT]
||
|| This posting is provided "AS IS" with no warranties, and confers no
|| rights.
||
||
|| ||| When I try to change the Office SR-1 small business
||| program to uninstall Outlook, I get the following message:
|||
||| "This patch package could not be opened. Contact the
||| application vendor to verify that this is a valid Windows
||| Installer patch package."
||| (See article 295823)
|||
||| The interesting problem here is that if you have windows
||| installer 2.0 or greater (which I do have), there is
||| nothing you can do according to this article.
|||
||| What can I do?? I can't uninstall and I can't reinstall -
||| ACK!
|||
||| Thanks,
|||
||| Fred Gibson
|||
||
||
|| .