Cant install Outlook 2007

P

PM

I have downloaded the Small Business Office Trial Version, but it does not
include the Outlook 2007.
 
D

DaShard

I believe the small biz version of office needs a separate purchase of
outlook 2007.

Outlook 2007 is no longer bundled with all versions of office I believe...
 
S

Sue Mosher [MVP-Outlook]

No, the only version of Office 2007 that doesn't contain Outlook is Home and Student.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
J

jo

i'm having the same problem as first poster. installed trial version of small
business bundle and got everything except outlook 2007. it's the only program
listed as "unavailable" when i go to add/remove programs. i want to try it
before i buy it. any suggestions?
 
C

Carmen Gauvin-O'Donnell

Hi Sue! I'm having the same issues, only when I try the fix at the website,
I can't install Outlook because it's simply x'd out. I have removed all 2003
as far as I know... The only thing I can think of is that there are some
registry entries somewhere that are telling 2007 that 2003 is still around?

Any ideas? This is now holding up my work as my boss needs me to work on her
contacts database for her so any solution would be appreciated...

Thanks!

C.

You must remove Outlook 2003 first. See
http://support.microsoft.com/kb/930559/

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
S

Sue Mosher [MVP-Outlook]

"as far as I know" probably isn't good enough. You need to get into Add/Remove Programs and make absolutely certain that no versions of Outlook remain on your system. Then follow the steps in the article to get the to portion of the setup that allows you to customize the installation and choose which individual components will install.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
P

pamwoody

Ok, so I was having the same issue and after 2 days of phone calls and hours
of sitting on hold, I was sent to an article. Look for Article ID 930559 for
more details.

It did help to install it but I am now having trouble opening the Business
Contact Manager once outlook is opened. I get a massage stating "Database
creation was unseuccessful because you do not have a valid Microsoft Office
2007 license to use Business Contact Manager."
This is quite frustrating to me because this is the main reason I am
downloading the trial to see if it will work for our company. I can't even
use the one module I need the most.
 
S

Sue Mosher [MVP-Outlook]

Did you install the Business Contact Manager trial as well as the Office/outlook trial?

I'd suggest that you follow up on this issue in the microsoft.public.outlook.bcm newsgroup. THere's no particular BCM expertise here.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
C

Carmen Gauvin-O'Donnell

Let me rephrase: here is the complete list of microsoft-related products
listed in my install menu:

Microsoft NET Framework 1.1

Microsoft NET Framework 1.1 Hotfix (KB886903)

Microsoft NET Framework 2.0

Microsoft Compression Client Pack 1.0 for Windows XP

Microsoft Education Pack for Windows XP Tablet PC Edition

Microsoft Energy Blue Theme Pack

Microsoft Experience Pack for Tablet PC

'Microsoft Ink Crossword

Microsoft Ink Desktop

Microsoft Office OneNote 2007 Trial

Microsoft Office Standard 2007 Trial

Microsoft Save as PDF or XPs Add-in For 2007 Microsoft office programs

Microsoft Snipping Tool 2.0

Microsoft SQL server 2005

Microsoft SQL server Native Client

Microsoft SQL server Setup support Files (English)

Microsoft SQL serve VSS writer

Microsoft User-Mode Driver Framework Feature Pack 1.0



Now, I also have one more Outlook-related program and it's called Aladdins
Labels (which allows me to print labels etc. right from Outlook).

Any ideas if any of the above could be a contributing factor? Because I have
no idea at this point. Maybe the fact that I have installed the OneNote
trial and also the Office Standard trial which contains OneNote?



If I decide to just uninstall the whole thing and reinstall it, will I be
able to do that? Or is there some sort of limit on how many times you can
install a trial, even if it's within the 60-day period?



C.


"as far as I know" probably isn't good enough. You need to get into
Add/Remove Programs and make absolutely certain that no versions of Outlook
remain on your system. Then follow the steps in the article to get the to
portion of the setup that allows you to customize the installation and
choose which individual components will install.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
S

Sue Mosher [MVP-Outlook]

Thanks for the extra detail. OneNote should have no effect. Is it the copy of Office 2007 Standard Trial that you're trying to configure? I have seen one case where Outlook 2007 remained unavailable, even after OUtlook 2003 was uninstalled. I don't think there is a limit to the trial installations, so you might remove everything, then try reinstalling the trial, but this time, choose the option to customize, so that you can explicitly choose to install Outlook.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 

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