Can't install package

[Mark A. Sam]

Hello,

I installed a dababase and runtime on a machine, and subsequently
reinastalled only the runtime version of the database on the same machine.
On my last attempt to install an updated database, I got this message and no
installation screen:

Title Bar: Windows Installer

Text: Another version of this product is already installed. Installation of
this version cannot continue. To configure or remove the existing version
of the product, use Add/ Remove program on the Control Panel.

It doesn't say the program name it is referring to, so I thought it may be
the Access Runtime. I uninstalled the runtime and made a new package, which
includes it. I get the same message.

Thanks for any help and God Bless,

Mark A. Sam

 

[NetworkTrade]

It doesn't say the program name it is referring to because it is referring to
the program that you are attempting to install. It thinks that program
already exists on your computer...

That program you need to uninstall by the Remove program on the control
panel. I guess if you can't find it in the software list perhaps it is that
runtime....

If you have the full database you don't need the runtime. If you can't
separate the runtime from the application it comes with...and you need that
application....Try removing it completely. Load your database. Then
reloading that application with the run time.

I haven't run into this myself before ...so only a guess on what I would
try....

 

[Mark A. Sam]

Really all I was doing was installing a new copy of the database which I
deleted.. I wasn't trying to install the runtime again, but thought maybe
the installation program was confused, so I uninstalled the runtime and
tried to reinstall it. This has got to be a bug of some sort. I went
through the same procedure several times sucessfully the it bombed.

Thanks for your response.

 

[Mark A. Sam]

I thought I was clever and restore the computer prior to installing the
runtime, and this worked, but I installed a previous version of the
database. Stupid I know, becuase when I prepared a new package, I wouldn't
install. Same issue. So I thought I would be clever again, and install an
update on another machine which I had tested with the runtime. I dont want
to explain this, but I a had changed the folder name where the backend
resides, and the version I installed had that reference, so I made a new
package, and the same problem on computer 2.

So my question is this. Has anyone distributed a runtime application and
been successful in installing update versions of their databases. I don't
think it is possible. I beleive this is a Windows Installer problem that
needs to be fixed.

God Bless,

Mark A. Sam

 

[JimH]

I'm no expert, but don't you only need to load or import your new or updated
Access information, and not "install" a new package?

 

[Mark A. Sam]

Jim,

If you mean the updated Database, that doesn't work. I can't simply copy an
..accde format database on the user's machine. The Runtime won't recognize
it. To install a runtime copy of the database (.accdr), I need to run the
package installer and can't pull the database out. I thought I would
install the package on another machine, then copy the database to the
particular user, but I ran into the same issue.

I would buy and install a purchased copy of Office2007, but that may cause a
problem by rendering the user's copy of Office 2003 as unusable. It did it
to my copy of Office 2002.

God Bless,

Mark