Can't install service pack 3,

R

Randy_S

I have Office Professional Edition and it will not let me download service
pack 3, it is asking for a file that I cannot find on the installation cd or
the directory in which it is installed, it will not let me download the rest
of the updates without service pack 3. Any suggestions?
 
S

Susan Ramlet

Hi, Randy,

What version of Office? What file is it asking you for? Could it be on
another Office family CD that you have installed, such as FrontPage? Check
the Windows Control Panel to see what Office programs are installed, then
try using one of those CDs when prompted for the unknown file.

325088 - OFF2000: You Are Prompted for the CD for a Product Other Than the
Patch You Are Installing:
http://support.microsoft.com/default.aspx?scid=kb;en-us;325088


325089 - OFFXP: You Are Prompted for the CD for a Product Other Than the
Patch You Are Installing:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;325089
 

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