Can't load updates after reinstall of Office 2004

[TheHerdsman]

Version: 2004
Operating System: Mac OS X 10.4 (Tiger)
Processor: Power PC

I needed to remove and re-installed Office 2004 recently. Used the "Remove Office" tool and then installed from the disc. It loaded ver 11.0 just fine, and at the end of the installation process, I selected the download updates option and that hangs up trying to install Autoupdater 1.1.2. The package downloads but the installation goes into a loop with the "Searching Macintosh HD" dialog box. After a long but unsuccessful trip to the Genius Bar, I removed everything and installed again using all the defaults ... same problem!

I noticed that 1.1.2 is mostly a language support upgrade, so downloaded the oldest Office update I could find (11.3.5) and it had a similar error "can't find the correct version to update" (or something to that effect). The 11.0 software runs okay but I'd really like to get it up to date.

Is there anywhere I can download older updates (like 11.1 or 11.2)? Better yet, any way to download a "quantum leap" to upgrade all the way to 11.4 in one go??

 

[Diane Ross]

I needed to remove and re-installed Office 2004 recently. Used the "Remove
Office" tool and then installed from the disc. It loaded ver 11.0 just fine,
and at the end of the installation process, I selected the download updates
option and that hangs up trying to install Autoupdater 1.1.2. The package
downloads but the installation goes into a loop with the "Searching Macintosh
HD" dialog box. After a long but unsuccessful trip to the Genius Bar, I
removed everything and installed again using all the defaults ... same
problem!

You could be trying to download the wrong updater from Mactopia.

Office 2004 uses a VISE installer so is an entirely different application
than the Office 2008 MAU. It uses a package installer. Both require
different updates.

The Office 2008 MAU should be version 2.1.1 (041011) and is found in the
root application folder.

Office 2008 should be version version 2.1.1.

The Office 2008 MAU is now hidden away.

/Library/Application Support/Microsoft/MAU2.0

I noticed that 1.1.2 is mostly a language support upgrade, so downloaded the
oldest Office update I could find (11.3.5) and it had a similar error "can't
find the correct version to update" (or something to that effect). The 11.0
software runs okay but I'd really like to get it up to date.

Try using "Remove Office" and install again, but run the Apple combo updater
first.

Is there anywhere I can download older updates (like 11.1 or 11.2)? Better
yet, any way to download a "quantum leap" to upgrade all the way to 11.4 in
one go??

Earlier updates were combined into the 11.3.5. Find links to all here:

<http://www.entourage.mvps.org/downloads/mactopia_dl.html>