can't make new appointments.....and no error message either??

[Dawn]

I have Office Outlook 2003, SP2.

I have been using it for months with no problems. Then yesterday I stopped
being able to make appointments. Mail and contact mgr are fine.

My usualy way to make appts is to click in the timeslot, however I have also
tried selecting Appt from the New button and doing the long route of File,
New, Appt.

Nothing works, the app just sits there like a dead fish and doesn't even
have the courtesy of providing me with a useful error message.

Anyone have any ideas on this one?

 

[Nikki]

The first thing I would try is to clean up my forms cache.

To do so, follow these steps: 1. On the Tools menu, click Options.
2. Click the Other tab, and then click Advanced Options.
3. Click Custom Forms.
4. Click Manage Forms.
5. Click Clear Cache.
6. Close all open windows, and then restart Outlook 2003.

If the above does not work, try the following.

Deleting the Forms Cache File:
The Frmcache.dat file is the primary file to delete. The Frmcache.dat
file serves as an index of the individual forms that have been cached
on the computer. Use the following steps to manually delete the
Frmcache.dat file. In addition, these steps delete all of the cached
forms on your computer, which are stored in subfolders of the
Forms folder.

1.. Quit Outlook.
2.. Search the Hard drive (<F3>) to locate the Frmcache.dat file.
(Be sure to check in HIDDEN files on W2K or WXP.)
3.. Delete all that are found from the FIND window.
4.. Open Outlook.

When you restart Outlook, and use a custom form, the forms cache
is re-created. Until a custom form is used, Outlook does not re-create
the Frmcache.dat file.

Nikki Peterson

 

[Brian Tillman]

I have Office Outlook 2003, SP2.

I have been using it for months with no problems. Then yesterday I
stopped being able to make appointments. Mail and contact mgr are
fine.

No need to post more than once.

 

[Dawn]

Sorry about that Brian. The first time I posted MS tossed up a page that
said the post had failed. I should have waited a few minutes to verify before
reposting immediatly.

Thanks

 

[Dawn]

Thanks all.

I am fixed!!