"Can't move the items" message from Advanced Find window

[Laura]

A little background... I'm using Outlook 2002. I just created two new
personal folders files to divy up the contents of my default Personal Folders
file. I moved all the desired mail notes to the two new personal folders,
compressed my now 3 personal folders, and have restarted Outlook at least a
couple of times.

If I open Advanced Find and look for mail notes in my Inbox, I can no longer
take the search results from the Advanced Find window and move those mail
notes to any of my personal folders or even another folder within my Inbox. I
get the message "Can't move the items." If I locate the individual mail notes
within my various Inbox folders, I can move them with no problems; it's only
when I try to move them from within the Advanced Find search results window
that it won't work. I did not have this issue until I created two new
Personal Folder files and this is my primary workflow for finding related
mail notes and moving to the appropriate personal folder locations.

Help please! I'm about to give up and go back to one Personal Folders file
and micromanaging it to make sure I don't go over the PST size limit (the
original PST file and the three I have now are not even close to the limit).
But, since I don't know what happened, I'm not even sure if that would work.

 

[Laura]

Okay, did a little bit more searching and found this article:

http://support.microsoft.com/kb/301415/en-us

As part of my mail cleanup and control efforts I installed and was playing
with the Personal Folder Backup utility on Friday and apparently haven't done
an Advanced Find since installing it before the weekend. I just uninstalled
it and everything works fine. I guess now I have to trade off an automatic
backup utility for a critical workflow. :-(

 

[Brian Tillman]

I guess
now I have to trade off an automatic backup utility for a critical
workflow. :-(

Not really. Since PFBackup's sole function is to make a copy of your PST,
create a batch file that first copies your PST to some other folder and then
runs Outlook. Create a shortcut to that batch file and use that shortcut to
start Outlook instead of starting Outlook directly.