can't open blocked pictures in e-mail in Outlook 2007

[Mary]

I have no banner at the top of my e-mails in Outlook with the message "Some
pictures have been blocked to help....Click here to download pictures. " If
I receive the e-mail in Vista's Window's mail, I get the banner and can
receive the pictures. The pictures come in on my other networked computer
with XP. This problem just started happening in the last month or two. Can
anyone advise what I need to do to be able to open these pictures in Outlook
2007?

 

[Diane Poremsky {MVP}]

Try emptying the internet temp files. IE's tools, options menu.



** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **

 

[West Cobb]

I open an email and get the message "Click here to download pictures...". I right click to download pictures and nothing happens. I close the email, reopen it, and right click to download pictures, then it works...I can see the pictures/images. I am trying to fix this for a friend. I have cleaned out all temp files. Does anyone have any idea how to correct this minor problem. Thanks.

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com/default.aspx?ref=ng

 

[Diane Poremsky [MVP]]

Are you/your friend using a virus scanner on incoming email? What virus
scanner and firewall do they use?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


in message news:[email protected]...

 

[FWC]

They are using AVG 7.5 with the XP built-in firewall. I will uninstall AVG
and see if this fixes the problem. I need to do this anyway since they are
using an old version of AVG. If uninstalling doesn't work, I will turnoff the
FW and try this. I won't be able to do or have access to email for a few
days, and will post results as soon as possible. Thanks, this is a good lead.

Are you/your friend using a virus scanner on incoming email? What virus
scanner and firewall do they use?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

I open an email and get the message "Click here to download pictures...".
I right click to download pictures and nothing happens. I close the
email, reopen it, and right click to download pictures, then it works...I
can see the pictures/images. I am trying to fix this for a friend. I
have cleaned out all temp files. Does anyone have any idea how to correct
this minor problem. Thanks.

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com/default.aspx?ref=ng

 

[Diane Poremsky [MVP]]

I'm pretty sure removing AVG will help. When you reinstall a new version or
AV product, use the custom option and don't install email integration.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.

They are using AVG 7.5 with the XP built-in firewall. I will uninstall
AVG
and see if this fixes the problem. I need to do this anyway since they
are
using an old version of AVG. If uninstalling doesn't work, I will turnoff
the
FW and try this. I won't be able to do or have access to email for a few
days, and will post results as soon as possible. Thanks, this is a good
lead.

Are you/your friend using a virus scanner on incoming email? What virus
scanner and firewall do they use?

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
(e-mail address removed)

EMO - a weekly newsletter about Outlook and Exchange:
(e-mail address removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point
your
newsreader to msnews.microsoft.com.

I open an email and get the message "Click here to download
pictures...".
I right click to download pictures and nothing happens. I close the
email, reopen it, and right click to download pictures, then it
works...I
can see the pictures/images. I am trying to fix this for a friend. I
have cleaned out all temp files. Does anyone have any idea how to
correct
this minor problem. Thanks.

EggHeadCafe - .NET Developer Portal of Choice
http://www.eggheadcafe.com/default.aspx?ref=ng