Can't Open Emails

B

Bev

I am unable to open emails except when I reply, forward or print preview it.
(This is the same issues as reported by Andy, shown below). The email looks
normal when received, and when I choose to view by "AutoPreview", a portion
of the message is displayed.

I disabled McAfee Site Advisor and McAfee email scanner, and deleted and
recreated my profile, but still cannot view emails.

Some background: I had been using Office 2002; Two days ago, I began
downloading SP3 for Windows and cancelled midway because it would take too
long. The problem with opening emails seemed to happen after that, so I went
back and installed SP3 for Windows; still couldn't open emails so I installed
Office 2003 and all updates, including SP3 for Office 2003. Still
can't view emails.

I am able to view emails that I get from the system administrator reporting
that an email was undeliverable.

I'm at my wits end. I hope you can help.
Thanks,
Beverly

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