The saga continues- we are getting close but not yet there!
I looked at the file association directly and found one difference
from the example you provided. In the box shown under "Application
used to perform action", there was a %1 added to the end of the
line, i.e., "C:\Program Files\Microsoft
Office\OFFICE11\WINWORD.EXE" /n /dde %1
I have been unable to delete the %1 since if I try to do so and
close out the file association windows, when I reopen them, the %1
has reappeared! And, I still have the same problem opening a .doc
file.
I did find a partial fix: If I place quotes around the %1, ("%1")
the .doc file will now open correctly, though I continue to get the
error message "There was a problem in sending the command to the
program" each time I open a file. When I reMove the quotes, the
.doc files no longer open and I get the same error message.
Perhaps if you can help me permanently remove the %1, I should Be
OK. However, I can't figure out how to do so
Thanks for your patience!
:
Back to the registration again -Repairing (or reregistering Word)
should fix the registry issues for Word documents.
From Windows Explorer, right click a document
Open With
Select Word from the list
Check the 'always open with this application' check box
If that doesn't fix it I would have a look at the file association
directly:
Windows Explorer > Tools > File Types > DOC > Advanced > Open >
Edit Action &Open
Application used to perform action.
"C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE" /n /dde
Check 'Use DDE'
DDE Message:
[REM _DDE_Direct][FileOpen("%1")]
(note the quotes around 1%)
Application:
WinWord
Topic:
System
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<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP
My web site
www.gmayor.com
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Larry Frohman wrote:
Thanks for your attempts to help. However, I do not have any file
by the name of "officeav.dll" in my Symantic (Norton) AV folder.
Also, I get no results when I search for this file on my entire C:
drive!
One other observation I made also points to something other than
my AV program. I am able to drag a .doc file from Windows
Explorer to my WORD icon and the file opens normally. It is only
when I double click on the file name that WORD opens normally but
the file does not load. Does this help pinpoint the problem?
Thank you again.
:
Checking of Word/Office documents can usually be deselected in
the AV program e.g. in Norton AV by turning off its Office
Plug-in.
With some versions of the Norton product it may be necessary to
unregister the calling DLL by running the following command line
from Windows > Start > Run
regsvr32 /u "c:\program files\norton antivirus\officeav.dll"
or
regsvr32 /u "c:\program files\norton systemworks\norton
antivirus\officeav.dll"
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<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP
My web site
www.gmayor.com
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Larry Frohman wrote:
I am using Norton (Symantic) AV but no Office plug-ins available
to uncheck - no effect
Repaired Office from Windows Control Panel - no effect
Followed all recommendations re "When Word crashes" - no effect
Does this help? WHen I change the association of a .doc file to
Word Pad, it opens normally from Windows Explorer. However,
when I change the association back to Word, the faialure to
open is once again present.
My systems manager at work suggests it is a problem in WIndows
Explorer and that I should repair Windows - a drastic fix! Does
the fact that the same problem occurs when I try to open a file
(.doc attachment) from Eudora mean that the problem is not
Windows Explorer?
If so, I have run out of ideas and suggestions. Any other
thoguhts?
Thanks again
:
If you are using Norton AV, uncheck its Office Plug-in
Repair Office from the Windows Control panel > Add or Remove
programs See
http://www.gmayor.com/what_to_do_when_word_crashes.htm
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<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP
My web site
www.gmayor.com
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Larry Frohman wrote:
Thanks for suggestion. I followed it but there was no effect.
Note: when trying to open a .doc (or .xls) file from Explorer,
Word opens correctly but no file loads - I just see the
blue-gray background (or in Excel, the "Personal.xls" file.
However, if the program is already open, I get an eeor message
"There was a problem sending the command to the program". Does
this help pinpoint the problem?
Thanks again.
:
See How to re-register Word when problems crop up opening
files
http://word.mvps.org/FAQs/AppErrors/ReRegisterWord.htm
--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP
My web site
www.gmayor.com
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Larry Frohman wrote:
I just found I cannot open any doc. or .xls file from
Windows Explorer into Word or Excel (OS: Windows XP, SP2).
The same files will open from within Word or Excel. When
trying to open a file, Word (or Excel) opens normally, but
no file is loaded. The file types in the Folder Options of
Windows Explorer are set correctly; rebooting computer did
not help and repairing the installation of Office 2003 did
not help. The same problem occurs when trying to open an
attached .doc or .xls file from within my e-mail program
(Eudora
6.2) but that program is not at fault because even newly
created files in Word or Excel will not open from within
Windows Explorer. My O.S. and Microsoft Office have been
running normally for more than 2 years and the problem has
started only within the past month. All help will be
appreciated. Thanks.
