Hi Chris,
If the problem is limited to a single document then it could be that
the document is corrupt. Here are a few things to try:
If the document contains graphics then in Word go to
Tools/Options/View and turn in "Picture Placeholders" and "Draft
Font".
If the document contains links then on the General tab make sure
"Update automatic links at Open" is turned off.
Try using a document link to retrieve the corrupt document:
- Create a new document
- Copy some text from another document
- In the new document use Edit/Paste Special and select "Paste Link"
- Go to Edit/Links and change the source of the link to the document
you can not open
If this works then return to Edit/Links and break the link to the
source document.
For additional troubleshooting steps/methods take a look at this
article:
http://www.mvps.org/word/FAQs/AppErrors/CorruptDoc.htm
You also try a recovery utility such as those from
http://www.officerecovery.com/, however they aren't free downloads.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~
Beth Melton
Word FAQ:
http://mvps.org/word
TechTrax eZine:
http://mousetrax.com/techtrax/
MVP FAQ site:
http://mvps.org/