can't open microsoft outlook

[cravingmad]

Hi, I uninstalled office 2007 some months ago after running into problems
with stuck mail and not being able to sort it out. After looking into it I
thought there was a problem with a pst file????? I got stuck so gave in. I
have installed office XP and still can't open outlook, can anyone help. It
says it can't find the the folder!!

Thanks,
Helen

 

[Gordon]

Hi, I uninstalled office 2007 some months ago after running into problems
with stuck mail and not being able to sort it out. After looking into it I
thought there was a problem with a pst file????? I got stuck so gave in.
I
have installed office XP and still can't open outlook, can anyone help.
It
says it can't find the the folder!!

Please post the error message IN FULL.....

 

[cravingmad]

Hi Gordon, it says:
Cannot start Microsoft Outlook. Unable to display the selected folder or
item. Could not open the item. Try again.

Hope that helps!!
Helen

 

[Peter Foldes]

Have you verified the profile exists using the mail applet in the Control
Panel? Also, you can check your PST for errors or corruption by running a
repair tool called scanpst.exe against it.

 

[cravingmad]

I am so sorry Peter, but completly lost with what you're asking, i think this
is why I gave up last time!!! I'm not thick honest, just not clued up on
outlook I'm afraid.

Helen

 

[cravingmad]

I googled the scanpst.exe command and installed a program to repair pst
files...got completly lost. Could open outlook when this program was running
but then not without. it was called stella phoenix I think - I haver
uninstalled it as got scared at what I might be doing - so once again can't
open outlook......

Helen