Can't open "nested" emails in Outlook 07/Vista Business

[Boppy]

Hi guys, when I have an email conversation with someone, eventually it
gets too long for some reason and arrives as an attachment that I
can't read.

I get a message saying from my ISP's anti-spam filter:
"Unknown00000000.data was not scanned for viruses because too many
nested levels of files were found."

If I right-click on the attachment I get the message "This file cannot
be previewed because of an error with the following previewer:
Microsoft Office Outlook Message and Item Previewer. To open this file
in its own program, double-click it."

But if I double-click on the attached .eml file, nothing at all
happens and I cannot read the contents.

I've tried saving the attachment,which defaults to .msg, then still
cannot open that.

On the work computer, which is running XP and Office 03, when messages
turn up like this, simply double-clicking enables me to read them.
Exactly the same ISP as on my laptop, so it seems Outlook 07 is where
the problem lies - can anyone possibly help me resolve this issue?

Thanks in advance,
Jo

 

[Diane Poremsky]

Outlook can't open EML file format.

Are you using google desktop at home? It's known to cause issues opening MSG
files.

 

[Boppy]

Outlook can't open EML file format.

Are you using google desktop at home? It's known to cause issues opening MSG
files.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

Hi guys, when I have an email conversation with someone, eventually it
gets too long for some reason and arrives as an attachment that I
can't read.

I get a message saying from my ISP's anti-spam filter:
"Unknown00000000.data was not scanned for viruses because too many
nested levels of files were found."

If I right-click on the attachment I get the message "This file cannot
be previewed because of an error with the following previewer:
Microsoft Office Outlook Message and Item Previewer. To open this file
in its own program, double-click it."

But if I double-click on the attached .eml file, nothing at all
happens and I cannot read the contents.

I've tried saving the attachment,which defaults to .msg, then still
cannot open that.

On the work computer, which is running XP and Office 03, when messages
turn up like this, simply double-clicking enables me to read them.
Exactly the same ISP as on my laptop, so it seems Outlook 07 is where
the problem lies - can anyone possibly help me resolve this issue?

Thanks in advance,
Jo

Hi Diane, thanks for replying. I have Google Desktop operating on both
work and laptop PCs. Is there any way to get around the problem on my
laptop, do you think?

Jo

 

[Brian Tillman]

Hi Diane, thanks for replying. I have Google Desktop operating on both
work and laptop PCs. Is there any way to get around the problem on my
laptop, do you think?

Others have found that if you exclude mail from the indexing in GDS, that
you can run GDS and still see MSG files.

 

[Diane Poremsky]

It's usually a version thing... do you have the same version installed on
both? If so, make sure the settings are the same on both as far as what is
indexed by google search.

Outlook can't open EML file format.

Are you using google desktop at home? It's known to cause issues opening
MSG
files.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
Outlook 2007:http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
(e-mail address removed)

Outlook Tips:http://www.outlook-tips.net/
Outlook & Exchange Solutions Center:http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
(e-mail address removed)

Hi guys, when I have an email conversation with someone, eventually it
gets too long for some reason and arrives as an attachment that I
can't read.

I get a message saying from my ISP's anti-spam filter:
"Unknown00000000.data was not scanned for viruses because too many
nested levels of files were found."

If I right-click on the attachment I get the message "This file cannot
be previewed because of an error with the following previewer:
Microsoft Office Outlook Message and Item Previewer. To open this file
in its own program, double-click it."

But if I double-click on the attached .eml file, nothing at all
happens and I cannot read the contents.

I've tried saving the attachment,which defaults to .msg, then still
cannot open that.

On the work computer, which is running XP and Office 03, when messages
turn up like this, simply double-clicking enables me to read them.
Exactly the same ISP as on my laptop, so it seems Outlook 07 is where
the problem lies - can anyone possibly help me resolve this issue?

Thanks in advance,
Jo

Hi Diane, thanks for replying. I have Google Desktop operating on both
work and laptop PCs. Is there any way to get around the problem on my
laptop, do you think?

Jo