can't open old document in word 2007

[grahams]

I have a document created with Word 2000. When I try to open it in Word 2007,
I get a window entitled File Conversion and it says in the window: Select the
encoding that makes your document readable. I select Windows (Default) but it
doesn't open the document. Please note also 1) it does NOT say Compatability
Mode in the title bar of Word 2007 and 2) in the preview pane of the File
Conversion window it says: This program cannot be run in DOS mode (among
other funny characters) and 3) the same thing happens with all my old
documents. Thanks for any help.

 

[Stefan Blom]

Have you tried Open and Repair? If that doesn't work, it may not be possible
to retrieve the contents. :-(