Can't open Outlook E-Mails

[RDJ2000]

Computer is running XP Home Edition, I cant get Outlook to open the e-mails,
and the tools-options section in in-accessible, error says MAPI cant find
pstprx.dll, I think the computer was previously cleared of all e-mails etc,
and the user just deleted files, can I use an 'XP Recovery CD' to re-install
all the missing files, if so how? If not can anyone Help!! The computer is
quite a few years old, so its Outlook 2002!

 

[Milly Staples [MVP - Outlook]]

http://support.microsoft.com/kb/293058/en-us

--
Milly Staples [MVP - Outlook]

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After furious head scratching, RDJ2000 asked:

| Computer is running XP Home Edition, I cant get Outlook to open the
| e-mails, and the tools-options section in in-accessible, error says
| MAPI cant find pstprx.dll, I think the computer was previously
| cleared of all e-mails etc, and the user just deleted files, can I
| use an 'XP Recovery CD' to re-install all the missing files, if so
| how? If not can anyone Help!! The computer is quite a few years old,
| so its Outlook 2002!