Can't open Outlook.

[Mike1102]

Get error message, unable to open your default e-mail folders. An unexpected
error has occurred. MAPI was unable to load the information service
mspst.ddl. Be sure the service is correctly installed and configured.

 

[Ben M. Schorr, MVP]

Get error message, unable to open your default e-mail folders. An
unexpected
error has occurred. MAPI was unable to load the information service
mspst.ddl. Be sure the service is correctly installed and configured.

What version of Outlook are you running and what mode (Corp/Workgroup,
Internet Mail Only, etc.) do you have it installed in? If you're not
sure, check Help | About.


--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
http://www.scgab.com

 

[mike1102]

What version of Outlook are you running and what mode (Corp/Workgroup,
Internet Mail Only, etc.) do you have it installed in? If you're not
sure, check Help | About.


--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
http://www.scgab.com

 

[mike1102]

What version of Outlook are you running and what mode (Corp/Workgroup,
Internet Mail Only, etc.) do you have it installed in? If you're not
sure, check Help | About.


--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
http://www.scgab.com
Hi Ben:

I'm using Office 2000. I've downloaded updates. I think that the program is
installed but won't open, so I can't get to a help screen.

 

[Ben M. Schorr, MVP]

On Fri, 13 May 2005 15:32:01 -1000, mike1102

Hvae you tried Control Panel | Add/Remove Programs | Office 2000 | Detect
& Repair...

(or reinstall)

I'm using Office 2000. I've downloaded updates. I think that the program
is
installed but won't open, so I can't get to a help screen.

--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
http://www.scgab.com

 

[mike1102]

On Fri, 13 May 2005 15:32:01 -1000, mike1102

Hvae you tried Control Panel | Add/Remove Programs | Office 2000 | Detect
& Repair...

(or reinstall)






--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
http://www.scgab.com
Hi Ben:

Yes, I did a remove program and re-install. Also tried the repair function,
both to no avail. That's when I went to the Microsoft site to download
updates, thinking that maybe that would fix the problem?

 

[Ben M. Schorr, MVP]

Yes, I did a remove program and re-install. Also tried the repair
function,
both to no avail. That's when I went to the Microsoft site to download
updates, thinking that maybe that would fix the problem?

What if you create a new profile? (Control Panel | Mail...)

You might also try creating a brand new .PST file to use with that profile
just in case.

--
-Ben-
Ben M. Schorr, MVP-OneNote/Outlook
Operations Coordinator
Stockholm/KSG - Honolulu
Microsoft OneNote FAQ:
http://home.hawaii.rr.com/schorr/computers/onenotefaq.htm