Can't Open Outlook

[John]

Can someone help me? I can't open OUTLOOK and get "this
program has performed and illegal operation.." message and
when I click on Details I get

OUTLOOK caused an invalid page fault in
module MSO9.DLL at 018f:30d0f675.
Registers:
EAX=00000000 CS=018f EIP=30d0f675 EFLGS=00010246
EBX=00402ab0 SS=0197 ESP=0056e940 EBP=0056e960
ECX=0000000a DS=0197 ESI=00000000 FS=3b1f
EDX=00501000 ES=0197 EDI=00000000 GS=19f6
Bytes at CS:EIP:
f3 ab e8 c0 91 bd ff 8b 3d e4 13 8c 30 85 c0 0f
Stack dump:
00402ab0 00000000 00000000 0157122c 00692cbc 00000300
015712b8 00000000 0056ed84 30b2f5f6 00000000 01570010
00692cbc f65a1c2c 0076000a 0000002c

Thank you,

John

 

[Conrad Pfleging]

Try opening Outlook in safe mode. Start>Run>"outlook.exe /safe" (sans
quotes). If it will open that way, click Help>Detect and Repair. If it
still won't open, open Excel or Word and Help>Detect and Repair.

 

[Sue]

-----Original Message-----
Can someone help me? I can't open OUTLOOK and get "this
program has performed and illegal operation.." message and
when I click on Details I get

OUTLOOK caused an invalid page fault in
module MSO9.DLL at 018f:30d0f675.
Registers:
EAX=00000000 CS=018f EIP=30d0f675 EFLGS=00010246
EBX=00402ab0 SS=0197 ESP=0056e940 EBP=0056e960
ECX=0000000a DS=0197 ESI=00000000 FS=3b1f
EDX=00501000 ES=0197 EDI=00000000 GS=19f6
Bytes at CS:EIP:
f3 ab e8 c0 91 bd ff 8b 3d e4 13 8c 30 85 c0 0f
Stack dump:
00402ab0 00000000 00000000 0157122c 00692cbc 00000300
015712b8 00000000 0056ed84 30b2f5f6 00000000 01570010
00692cbc f65a1c2c 0076000a 0000002c

Thank you,

John
.
I cannot either - have you gotten a response yet?

 

[neo [mvp outlook]]

http://support.microsoft.com/default.aspx?scid=kb;en-us;241817 should be
helpful.