Can't open patch package

[Paul]

Hi All.

I'm trying to repair (or re-install, or remove in
desparate attempts to fix the problem, because repair
doesn't work) Word 2000, but I get this message:

"This patch package could not be opened. Verify that the
patch package exists and that you can access it...."

The Setup log file (Office 2000 Standard Setup (0029)
_MsiExec.txt) has this information in it:

DEBUG: Error 2203: Database: 510094.locale.msp. Cannot
open database file. System error -2147287038
1: 2203 2: 510094.locale.msp 3: -2147287038
This patch package could not be opened. Verify that the
patch package exists and that you can access it, or
contact the application vendor to verify that this is a
valid Windows Installer patch package.
510094.locale.msp

I think I might have created this problem when I zipped,
then deleted 1bed8d.msp, and 19309b2.msp from the
Windows\Installer folder. Since then I put the 2 files
back the way I found them, but that didn't fix the problem.

I can't install Off2K from a CD, or remove Off2K using
Add/Remove programs, because of the same error. I've
deleted the Office folder from the HD, and still the same
error.

Thank you for looking at my posting.

Paul
..

 

[Guest]

I had the same problem and this is what I did to fix it:
I downloaded the windows installer clean-up utility from
(http://download.microsoft.com/
download/office2000pro/util22/1/W9X/EN-US/msicu.exe)and
installed it on my hard drive. After installing it go to
start and then run select the windows installer clean-up
utility and press ok and list of files will appear and
select the office disks from this list and press ok. This
will completely remove the office program and then you
should be able to reinstall office. Good Luck! It worked
for me.