Can't open shared contacts

G

Gaston Kennedy

I have a user running Outlook 2003 attached to Exchange
5.5. She cannot connect to another user's shared
contacts. She can connect to that user's calendar without
a problem. All other users have no problem connecting to
the shared contacts using earlier versions of Outlook.
The error received is "Unable to display the folder. The
contacts folder could not be found." I should mention
that permissions in this case are granted to a group of
which she is a member, and she is not specifically
blocked in any way. Any suggestions would be greatly
appreciated.
thanks in advance.
 

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