Can't Open Some Documents in Word 2004 after Upgrading to 10.6.2

  • Thread starter Hazel Greenberg
  • Start date
H

Hazel Greenberg

Recently I upgraded to 10.6, now 10.6.2. I have had several problems. For
example, I have a folder that has about 30 Word documents in it. Most of
them simply will not open. A few will, mostly the older ones, but not
exclusively those. I can't discern a pattern. I'm using Word 2004 and have
not had this kind of problem before with any upgrade.
 
C

CyberTaz

Is your Office software fully updated? The current level for Office 2004 is
11.5.6, so make sure that's where you are. Before anything else run Disk
Utility - Repair Disk Permissions to see if that might clear it up. Once you
confirm all is as it should be reply back if the problem persists.

If you do continue to have the problem make sure to indicate how you're
attempting to open the files: Double-clicking the icon in Finder? Using
File> Open from Word's menu? Any additional details could be useful.

Regards |:>)
Bob Jones
[MVP] Office:Mac
 

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