Can't open this item

W

wasim

I am getting an error message while opening few messages,

Can't open this item. this operation is not supported until the
message is downlaoded. download the message and try again.

I was on IMAP before and i changed to POP3. and here i am getting this
message.

can any body help me with that.
thanks
 
B

Brian Tillman

wasim said:
I am getting an error message while opening few messages,

Can't open this item. this operation is not supported until the
message is downlaoded. download the message and try again.

I was on IMAP before and i changed to POP3. and here i am getting this
message.

Did you start with a new mail profile?
 
W

wasim

Did you start with a new mail profile?

yes, i created new profile as a pop3, and import pst file those of
from old IMAP profile,
Please help me , i really need attachements,
 
B

Brian Tillman

wasim said:
yes, i created new profile as a pop3,

Sounds like you c reated a new account, not a new mail profile. Create a
new mail profile in Control Panel's Mail applet.
and import pst file those of
from old IMAP profile,

IMAP PSTs may not contain all the data. If you haven't referenced a folder
on the IMAP server, the corresponding folder in the PST may be empty.
Judging from the error you received, you were downloading only the headers.
Consequently, your PST won't contain anything except the headers. You'll
have to connect back up to the IMAP server to get the contents of the
messages.
 

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