S
Steve Golden
Since we installed Cumulative Security Update for Internet
Explorer 6 SP1 (KB824145)we can not open Word as our
editor when trying to send an e-mail from Outlook. When
we hit New and it tries to open Word everything freezes.
Or if we try to reply to an e-mail the same thing happens
and booting the computer is the only thing that gets it
back. If we try to do a mail merge from our contact list
in Outlook when it tries to open Word again everything
freezes but with the cursor that has an arrowhead with
little lines beside it. If we open Word before we open
Outlook we can then use Word as our e-mail editor. But
this does not work for the mail merge problem. This also
happen if we try to open Word while in Excel everything
just freezes. We have Windows 98, Office 2000. All of
these functions used to work fine. Can anybody help?
Explorer 6 SP1 (KB824145)we can not open Word as our
editor when trying to send an e-mail from Outlook. When
we hit New and it tries to open Word everything freezes.
Or if we try to reply to an e-mail the same thing happens
and booting the computer is the only thing that gets it
back. If we try to do a mail merge from our contact list
in Outlook when it tries to open Word again everything
freezes but with the cursor that has an arrowhead with
little lines beside it. If we open Word before we open
Outlook we can then use Word as our e-mail editor. But
this does not work for the mail merge problem. This also
happen if we try to open Word while in Excel everything
just freezes. We have Windows 98, Office 2000. All of
these functions used to work fine. Can anybody help?