A
Athena28
Hi,
I'm trying to copy text and then paste it into an existing doc. in Word
2003. It keeps shutting down & saying it needs to retrieve the doc. I've
tried deleting the files 'normal.doc' and then reopening Word but nothing has
changed. I tried shutting off Norton and that didn't help. This has gone on
for several weeks.
Tried 'Detect & Repair" and now can paste once in a while. I copy text & try
to paste it and the screen freezes up. It turns into a white blank page with
just the name of the doc. and Microsoft Word up on top on the blue line.
Other times it works after several minutes but I still see the blank white
page etc. until it finishes.
I even said "yes" when Microsoft asked if a report should be sent. It then
directed me to an area to d/l updates that Microsoft said should help the
problem. I d/l the critical updates but they've done nothing to change the
problem. I still find it almost impossible to paste blocks of text (large or
small).
I wonder if it's a good idea to install the Microsoft Works Suite 2002 I
have from my old computer. I still have the CDs and since I've heard this can
be a real problem with Microsoft Word 2003 maybe it'll make it easier for me
if I don't have to deal with Microsoft Word 2003 at all? Is this an
acceptable solution and/or do I have to uninstall Microsoft Word 2003 if I do
this?
Thank you.
P.S. This is a pretty new computer.
--
MY SPECS:
Dell Latitude D820
Genuine Intel[R] CPU
T2300 @ 1.66 GHz
981MHz, 0.99 GB of RAM
Physical Address Extension
Win XP, Home Edition, Version 2002
Service Pack 2
IE 6.0
Word 2003
I'm trying to copy text and then paste it into an existing doc. in Word
2003. It keeps shutting down & saying it needs to retrieve the doc. I've
tried deleting the files 'normal.doc' and then reopening Word but nothing has
changed. I tried shutting off Norton and that didn't help. This has gone on
for several weeks.
Tried 'Detect & Repair" and now can paste once in a while. I copy text & try
to paste it and the screen freezes up. It turns into a white blank page with
just the name of the doc. and Microsoft Word up on top on the blue line.
Other times it works after several minutes but I still see the blank white
page etc. until it finishes.
I even said "yes" when Microsoft asked if a report should be sent. It then
directed me to an area to d/l updates that Microsoft said should help the
problem. I d/l the critical updates but they've done nothing to change the
problem. I still find it almost impossible to paste blocks of text (large or
small).
I wonder if it's a good idea to install the Microsoft Works Suite 2002 I
have from my old computer. I still have the CDs and since I've heard this can
be a real problem with Microsoft Word 2003 maybe it'll make it easier for me
if I don't have to deal with Microsoft Word 2003 at all? Is this an
acceptable solution and/or do I have to uninstall Microsoft Word 2003 if I do
this?
Thank you.
P.S. This is a pretty new computer.
--
MY SPECS:
Dell Latitude D820
Genuine Intel[R] CPU
T2300 @ 1.66 GHz
981MHz, 0.99 GB of RAM
Physical Address Extension
Win XP, Home Edition, Version 2002
Service Pack 2
IE 6.0
Word 2003