cant print landscape

[degron]

I am using Office 2003 on Windows XP. I have a HP deskjet 5650 printer.

The problem I have is that I can't print landscape inside Word. I can
print using Excel or anything else but Word will not. Is there a
setting inside Word that will override my printer settings other than
in the print section that I am missing? Anybody got any suggestions?
THX

 

[RajKohli]

Under File menu - Page Setup - on Margins tab click Landscape. if you want
word to always use Landscape click the Default button.

Hope this information helps you, let us know!

 

[Murphy]

Yea thanks but had already tried that and even if I set that to
landscape it will still print letter...I can even go in and manually
set my printer to print all landscape and it will still print letter!

 

[RajKohli]

Check this link. Very good source for Troubleshooting Printing issues.
Especially the way of troubleshooting Landscape Printing.

http://support.microsoft.com/kb/304433/

Hope this information helps you, let us know!

 

[degron]

I read through the suggestions there but nothing seemed to hit it
exactly. I had already tried to uninstall the printer and reinstall
with the latest drivers but that didn't help. I have several of these
machines with exactly the same setup but this is the only one that is
doing this. Here is an more in-depth description of the issue...I went
to the user's room she was complaining about a missing toolbar in Word.
I added her formatting toolbar back and at this point she told me that
her Word stopped printing landscape. I don't know how long it has been
doing this, she said that it did it that day but who knows...anyway.
There are 2 users that log on to this computer and one said that the
landscape works for her (which it didn't). I don't believe that the
issue is with the printer because Excel works fine.

humm I am going to install a separate networked printer on her machine
to see if I get the same thing, so that I can rule out the printer.

 

[degron]

I just installed a different printer (different model) and get the same
result. I opened a new Word doc typed some garbage hit file, print,
changed my printer, went to settings, clicked landscape and it came out
portrait....?

 

[RajKohli]

While checking the printer settings through File - Print. What was the
default setting? Was it Landscape? If yes, then you are not doing the things
in right way.

Click - File - Print - Properties - (If already landscape) then click
Portrait and then Landscape again.

Furthermore, check the following article.
http://support.microsoft.com/kb/244401/

Hope this information helps you, let us know!