G
Gary Stein
Sorry Gary, I really haven't time right now. Please post your question in
the newsgroup.
A template and a document have a different internal structure. You need to
convert that file from template to document by creating a document from what
you have using the project gallery. But I don't think that's your only
problem because templates will print. Please take this to the newsgroup: I
am chasing a deadline here...
John McGhie, Microsoft MVP (Word, Word Mac), Consultant Technical Writer
McGhie Information Pty Ltd; Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]
the newsgroup.
A template and a document have a different internal structure. You need to
convert that file from template to document by creating a document from what
you have using the project gallery. But I don't think that's your only
problem because templates will print. Please take this to the newsgroup: I
am chasing a deadline here...
John McGhie, Microsoft MVP (Word, Word Mac), Consultant Technical Writer
McGhie Information Pty Ltd; Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]
-----Original Message-----
From: Gary Stein [mailto:[email protected]]
Sent: Sunday, 19 March 2006 6:42 PM
To: John McGhie
Subject: Re: can't print
John,
I'm not sure what your asking me to do.
I tried to follow your directions, but I am
back to the file that doesn't print. I'm sure
I'm missing something here, but I can't figure
it out.
Gary
From: John McGhie <[email protected]>
Organization: McGhie Information
Date: Sun, 19 Mar 2006 18:05:47 +1100
To: 'Gary Stein' <[email protected]>
Subject: RE: can't print
Gary:
"press release.dot" is a template file. Mac word can't save a file of kind
"template" as a document file.
Use Project Gallery to create a new Document from the template and try
again.
Cheers
John McGhie, Microsoft MVP (Word, Word Mac), Consultant Technical Writer
McGhie Information Pty Ltd; Sydney, Australia. GMT + 10 Hrs
+61 4 1209 1410, mailto:[email protected]
-----Original Message-----
From: Gary Stein [mailto:[email protected]]
Sent: Sunday, 19 March 2006 6:00 PM
Cc: John McGhie
Subject: can't print
Importance: High
John,
The printer works fine printing other documents. However, I am
unable
to print the "press release .dot". When I try to save it as a word doc,
an
error message says "you cannot save a template file to a non-template
format". Nor am I able to save it as a PDF. I can send the doc
for your review. Also, below is the "equipment" I am using.
THANKs,
Gary
iBook G4...1GHz
ram: 512
drive has 19 gb available
Mac OS: 10.4.5
Office: 11.2.3
Printer: HP 6110 officejet
OnyX: 1.6.8 used daily
HI Gary:
Just as an aside, it's not a good idea to send HTML mail to me: it usually
doesn't make it through the spam filter
If you are talking about the Print>Preview command in Word, if that comes
up
blank we could assume that it indicates that your computer still can't
"see"
the printer driver. Measurements from the printer driver are used to make
up that image.
Word itself has little to do with printing in either Mac or Windows. It
just sends the job out to the OS Printing Subsystem, and makes room on the
screen to display the returned result.
I have an HP printer here. I had a punch-up getting it to go also, but
since then it has been running fine (mine's two years old). In that time,
I
changed both computers. I had another punch-up getting it to go on the
Windows box, but the Mac driver just worked...
Sorry: Can't be of much help.
Cheers
John,
I uninstalled the HP software, ran TechTool Pro, ran OnyX.
Downloaded HP software, installed, ran TechTool Pro and OnyX.
In preview screen shows as a blank doc.
Followed Michel's advice, and again doc showed as a blank.
I am researching the page you directed me to.
Gary
On 3/17/06 3:37 AM, in article C040EABB.32176%[email protected], "John
McGhie
Start by doing all of this:
http://word.mvps.org/Mac/CantPrint.html
I suggest that it is "likely" that your printer driver has got itself
intoa
state where Word can't talk to it properly, and that your solution will
be
to remove and re-install your printer while Word is closed.
I'd do it in this sequence:
1) remove the printer
2) reboot the computer
3) Reinstall the printer
4) Restart Word.
Various problems are likely if you try to do this without rebooting, or
with
Word running.
Cheers
.
1) I am not able to print a ³word² document. The printer spits out
a
blank
!
It is a multi-colored doc from the Word templates (press
release,dots).
This is VERY important !
As Clive suggested, create a single post for that problem and post it
in the
Word newsgroup. However, here are a couple of thoughts: can you print
in
colour in other applications? What happens when you print in black &
white
(File>Print, dropdown menu: Color Sync, Quartz Filter: Black & White)?
That's just to make sure there's nothing wrong with the document
itself.
Also, what happens when you save as PDF?
iBook G4...1GHz
ram: 512
drive has 19 gb available
Mac OS: 10.4.5
Office: 11.2.3
Printer: HP 6110 officejet
OnyX: 1.6.8 used daily
--
John McGhie <[email protected]>
Consultant Technical Writer, Microsoft MVP (Word, Word for Mac)
Sydney, Australia +61 (0)4 1209 1410
