Can't pull up the contact folder from the To: button on a new message.

S

***Steven J***

I saved my contacts as a *.pst file.
I reinstalled Outlook 2002 and moved the saved files
(archived.pst and outlook.pst) to the (C:\Documents and
Settings\Steve\Local Settings\Application
Data\Microsoft\Outlook ) directory.

This was fine because all of my old emails and contacts
were there.

The problem is that when I create a new message or email
and I select the to: button for a list of my contacts I
get the error>

The address list could not be displayed. The contacts
folder associated with this could not be opened. It may
have been boved or deleted. For info on how to remove
this folder from outlook please see help.

Does anyone know why I get this error or how to fix it?

Thanks,
Steven
 
R

Russ Valentine [MVP-Outlook]

Sure. Posted several times a day in Th group.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection.
Note that in some instances you may actually have to remove the Outlook
Address Book completely from your Profile, close Outlook, and then re-add it
before you can get it to work.

Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book. If it is not listed, back up one step
and add it. If it is, then click on Change. to make sure the Contacts
folder(s) you want to display are listed. You may need to enable the
Contacts Folder as an e-mail address book by R clicking the Folder >
Properties and check the "Show this folder as an E-mail address book" box.
Make sure you restart Outlook after making these changes.
 

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