Can't quit Entourage

[Harry Lockwood]

I have all the latest OS and MS updates in place on my G4 PB.

If I try to quit Entourage, I get the spinning beach ball for a while,
and the open window disappears. But Entourage is still there in the
menu bar as the active application, and the icon in the dock indicates
the application is still open. The only way to quit is to force quit.

In Documents/Microsoft User Data/Office 2004 Identities/Main Identity, I
have some older files, Old Database and DatabaseOld in addition to
Database.

Any diagnostic thoughts?

HFL

 

[Corentin Cras-Méneur]

I have all the latest OS and MS updates in place on my G4 PB.

If I try to quit Entourage, I get the spinning beach ball for a while,
and the open window disappears. But Entourage is still there in the
menu bar as the active application, and the icon in the dock indicates
the application is still open. The only way to quit is to force quit.

Do you have an Exchange account or a large project?? Could ENtourage
still be synching them??

In Documents/Microsoft User Data/Office 2004 Identities/Main Identity, I
have some older files, Old Database and DatabaseOld in addition to
Database.

Any diagnostic thoughts?

Well for this specifically I would believe that you rebuilt the database
a while ago and you can see inthis folder the current (rebuilt) database
as well as the previous iterations (before rebuilding - kept as a
fail-safe backup option).

Corentin

 

[Harry Lockwood]

Do you have an Exchange account or a large project?? Could ENtourage
still be synching them??



Well for this specifically I would believe that you rebuilt the database
a while ago and you can see inthis folder the current (rebuilt) database
as well as the previous iterations (before rebuilding - kept as a
fail-safe backup option).

Corentin

Thanks for the response. No, I don't have an Exchange account or even a
small project, but I do have an IMAP account in addition to my pop
account. And yes, those old dbs are from previous rebuilds; they were
done a year ago by an Apple tech trying to solve a problem I had at the
time. (Can't remember the details though.)


HFL

 

[Corentin Cras-Méneur]

Thanks for the response. No, I don't have an Exchange account or even a
small project, but I do have an IMAP account in addition to my pop
account.

An IMAP acocunt shouldn't lock you up like that. You might consider
re-building the database again.
It could of course be System related problem though. You can always
repair Permissions through DiskUtility - it can't hurt.

And yes, those old dbs are from previous rebuilds; they were
done a year ago by an Apple tech trying to solve a problem I had at the
time. (Can't remember the details though.)

You can keep the databases as a backup (from a year ago) or trash them.
It's up to you.

Corentin