Can't re-enable Cached Mode after CIW installation

L

lboruchow

Here's an issue I have just encountered -

I used the CIW to standardize our OUtlook 2003 installations, and i
the MST I disabled cached mode (doesnt play nice with our version o
EmailXtender).
Anyways, now I have a few users who really want to use it..
unfortunately I cannot seem to re-enable it! It's greyed out fro
the CIW registry changes... I found the entry it adds:
HKCU\Software\Microsoft\Office\11.0\Outlook\Cached Mode\Enable=
Changing that key, and even deleting it does nothing

I tried to make a a CMW file to re-enable cached mode, and that didn
work... its still greyed out

Has anyone had this issue? if im doing something wrong with the CMW
please let me know. Thanks
-Lee :shock
 
S

Sue Mosher [MVP-Outlook]

Do you have a Group Policy Object blocking cached mode? In other words check for

HKCU\Policies\Software\Microsoft\Office\11.0\Outlook\Cached Mode\Enable=0
 

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