Can't re-save existing document

[Kim]

Using MS Office 2007. I open and work on an existing document. I save (via
icon) and sometimes get something along the lines of "save error, write
protected or disk is full -- want to try again". I say yes and most of the
time it saves it OK after a save window comes up and the same file name is
used.

Sometimes, though, it'll tell me it's 'read-only'. It never is, as verified
via the Properties window. I'll save it under a new name, erase the old,
rename my new one and continue on. There doesn't APPEAR to be rhyme or
reason. It's happend with both 97-2003 compatibilty files and docx files.

Anyone else have this problem? (I've "repaired" the Office a couple of
times thinking something got corrupted -- no help)

Thanks for any help you can toss my way!

 

[Terry Farrell]

This is usually due to an incompatible third party add-in. Test by running
in Safe Mode. From Start, Run (Winkey+R), type in

winword /a

and press enter. Open a document and test for editing and saving now. If it
is OK now, then you have installed something that has placed an incompatible
add-in in Word/Office, or it is a legacy of a previous installation.

See how to find add-ins

http://www.word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm

http://office.microsoft.com/en-us/assistance/HA011514521033.aspx

 

[Kim]

I don't have any 'non-microsoft addins' in my word. I used the Office
Button>Word Optons>Addins (I can't find the infamous "tools" menu everyone
keeps talking about in Office 2007). I'll give it a try in Safe Mode but as
of now the two links below didn't provide a lot of comfort.

When I get the failure again I'll get the specific error and see if that
helps the discussion.

Thanks,

Kim

 

[Terry Farrell]

There is no Tools menu in Word 2007: most of those commands are now under
Word Options.

Microsoft add-ins may also be guilty. Are you using BCM with W2007?

Terry

 

[Kim]

Yes. BCM was loaded.

There is no Tools menu in Word 2007: most of those commands are now under
Word Options.

Microsoft add-ins may also be guilty. Are you using BCM with W2007?

Terry

 

[Terry Farrell]

Uninstall BCM and test again. BCM is know to cause problems in Word 2007.

Terry

 

[Kim]

Ok, I'll uninstall it and see what happens. It didn't fail on a regular
basis, seemingly just when I was running short on time..........

Thanks for your help.

Kim

 

[Terry Farrell]

But isn't that normal for all computer bugs or faults: they only pop up when
you are in a hurry!

Terry