Can't read email

[muoct28]

Why can't I read email send from publisher 2007 with outlook 2007? It shows
up as imagejpg

--
Mark

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http://www.microsoft.com/office/com...76-f5e436fc70c7&dg=microsoft.public.publisher

 

[JoAnn Paules]

Are you saing that you get an attachment? Have you checked your Outlook
settings?

 

[DavidF]

In Publisher go to Tools > Options > Web tab and uncheck the option to send
as a JPG.

DavidF

 

[muoct28]

I think also it might be a setting in outlook because I can read it in the
body of the email on my web email but when it downloads to outlook it changes
to all these individual jpg images. Do you have any idea where those settings
are in outlook 2007? Thanks!
--
Mark

Are you saing that you get an attachment? Have you checked your Outlook
settings?

--

JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"

Why can't I read email send from publisher 2007 with outlook 2007? It
shows
up as imagejpg

--
Mark

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow
this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...76-f5e436fc70c7&dg=microsoft.public.publisher

 

[muoct28]

Thanks, I tried it but it didn't make a difference.

 

[DavidF]

That is because you incorrectly described your problem. You said that your
message showed up as a "image jpg", but in your response to JoAnn you say
that it is multiple jpgs. That is caused by incorrect formatting, such as
using non web friendly fonts.

Read the tips about formatting in the following article to avoid having your
text and other design elements converted to jpgs:

Tips and troubleshooting for sending a publication page as an e-mail message
(2003):
http://office.microsoft.com/en-us/publisher/HP010390591033.aspx?pid=CH062524821033

Ultimately if you want the recipient to see exactly what you want them to
see each time, then convert your publication to a pdf file and attach it.

DavidF

 

[muoct28]

It doesn't even work if I use a flyer templet in Publisher 2007 without
adding any of my photos or text. It still come through as multiple jpgs. My
daughter has outlook 2003 and she can read and see it just find, but others
in the office that I updated to Office 2007 have the same problem. I don't
know if it's a office 2007 problem or just a setting I'm missing.

Thanks

 

[Mary Sauer]

If you are sending the email as HTML; most folks have HTML emails disabled. Your
images will arrive as attachments. As David suggested a PDF is the best
solution.
Microsoft has a download for save as PDF add-in.
https://www.microsoft.com/downloads...11-3E7E-4AE6-B059-A2E79ED87041&displaylang=en

 

[muoct28]

It does work if I send it as a pdf. But why does publisher 2007 have the
option to "send as message" if you can't read or see it with Outlook 2007?

 

[DavidF]

If you are saying that only the images in the publication are not visible,
and the rest is fine, and only in Outlook 2007, then yes, that is probably a
setting in Outlook.

While I will continue to respectfully disagree with Mary about her assertion
that most people have html disabled, I would concede that there are at least
some who have it disabled and won't be able to view your message. Perhaps
even more to the point, there are many different email clients and each
email client can render html formatted mail quite differently, and that is
the fundamental problem with sending html formatted messages in my view.

My email client is html enabled, but I have it set to not download images
unless I give permission. Outlook 2007 and 2003 are two different versions
of the same email client and 2007 is designed to be more secure by default.
Perhaps that is what is happening in your case. You are running up against
the real world problem of trying to design a html formatted message that
will always work in all email clients equally. You have no control over what
email client the recipient will use, or how they have it set up. If you keep
it very simple, then you can be successful...some times, but you will always
be successful if you send the message as a pdf attachment as most people do
have a pdf reader installed, and everyone will see your message exactly as
you intended.

Sending a html formatted message is a good idea in theory, but in practice
it is far from dependable. PDF files are an easier and more dependable
solution. At least that is my take on this...

DavidF

 

[Rob Giordano [MS MVP]]

It can...but you'll never control your viewer's computer settings...so
sending html email will always be a problem.

--
~~~~~~~~~~~~~~~~~~
Rob Giordano
Microsoft MVP Expression

 

[muoct28]

The pdf works great, but now there is another problem. There are web links on
the page that don't work when made into a pdf......any solution for this?

 

[DavidF]

This was a bug with the original PDF addin, but was fixed with Office 2007
SP1, if memory serves.

DavidF

 

[muoct28]

-- I have Office 2007 with SP1

Mark

This was a bug with the original PDF addin, but was fixed with Office 2007
SP1, if memory serves.

DavidF

 

[DavidF]

OK, then that means we are back to a formatting problem that is killing the
link. I am assuming that when you say the links don't work that you cannot
click on them and get a browser page to open, correct? That the link is
simply dead, correct?

I would first try an experiment. Insert a new text box at the bottom of the
page of your publication and put some text in it. Use a web friendly font
(Arial, comic sans, courier, georgia, etc), do not fill the text box with
any fill, do not add a border, or group it with any other design element on
the page...in other words, no special formatting. Insert a hyperlink, do a
web page preview. Test the link...and the other links on the page that you
had inserted before. Now convert the publication to a PDF by File > Publish
as a PDF. Now test the links. Does the new plain text box hyperlink work? If
it does, then you know that the other links are not working because of the
formatting. Read the tips on the page I referenced about formatting to
avoid, to figure out what you are doing wrong with the other links.

DavidF

 

[muoct28]

Thanks....I finally found out that it's my AVG email scan that wasn't letting
pudlisher page to show up in the email body. The three laptop computers that
are in the office have the Free AVG ver. 8.0 anti virus, they couldn't read
the email. The decktop with other anti virus programs could read the email.
So when I disabled the email scan I can now read it. But I will get the lady
who designs the flyer in publisher to try to get the hyperlink to work in a
pdf file. I think that will be a better way to go. Thank You Very Much!!!

 

[DavidF]

You are welcome. Thanks for posting back with the additional information.
Antivirus - just one more thing that complicates trying to send as a html
message. Good luck.

DavidF