Can't Receive Emails

[duwayneh]

To Whom It May Concern:
I recebtly moved my psts from an XP
machine running Outlook 2003 to one running Outlook 2007. I now get the
below when I press the Send/Receive button.

Task '(e-mail address removed) - Receiving' reported error (0x80070005) :
'You don't have appropriate permission to perform this operation.'

I have seen several posts on this but no resolution. This worked flawlessly
in Outlook 2003.

 

[Peter Foldes]

P;ease post the complete error message as per verbatim

Error 0x80070005 means that your Anti Virus and or your Security (or both) scanning
is interfering with your receipt of emails


http://support.microsoft.com/kb/822158

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.
http://www.microsoft.com/protect

 

[duwayneh]

Peter,
Hello and thanks for the quick response.
Task '(e-mail address removed) - Receiving' reported error (0x80070005) :
'You don't have appropriate permission to perform this operation.'

is the exact error message. I am trying to get to my ISP Mindspring. It
works fine when I connect to an Exchange Server using an OST. In addition it
worked fine with Outlook 2003.

 

[Brian Tillman [MVP-Outlook]]

To Whom It May Concern:
I recebtly moved my psts from an XP
machine running Outlook 2003 to one running Outlook 2007. I now get the
below when I press the Send/Receive button.

Task '(e-mail address removed) - Receiving' reported error (0x80070005) :
'You don't have appropriate permission to perform this operation.'

I have seen several posts on this but no resolution. This worked flawlessly
in Outlook 2003.

Where did you put the PSTs you moved and EXACTLY how did you move them?

 

[duwayneh]

Brian,
Hello. I copied the pst from the other computer using Windows
explorer. The psts are placed in a new folder structure I created, not in
the default location.

P.S. I tried deleting the .srs file and although outlook recreated it I
still have the same issue. In addition, I deleted and recreated the profile.

 

[Brian Tillman [MVP-Outlook]]

Hello. I copied the pst from the other computer using Windows
explorer. The psts are placed in a new folder structure I created, not in
the default location.

P.S. I tried deleting the .srs file and although outlook recreated it I
still have the same issue. In addition, I deleted and recreated the
profile.

Sounds like you're not using the correct mailbox credentials or server port or
encryption setting.

 

[duwayneh]

Brian,
Hello. No sir, that would yield syntax -err error. This is a
different error. I beleive it is described here,
http://social.technet.microsoft.com...s/thread/29feb240-ded5-4e2c-a717-49528b76432e

 

[Brian Tillman [MVP-Outlook]]

Hello. No sir, that would yield syntax -err error.

No, it wouldn't.

The Technet post you cite also indicates authentication issues and, for one
person, clearly states that the SPA setting was the issue. Typically the
errors you describe are caused by using the wrong port, the wrong encryption,
or having something like an antivirus scanner wedged between Outlook and the
real server.

 

[duwayneh]

Brian,
Hello. Then something has changed from Outlook 2003 to Outlook
2007. I am using the same settings and they work (have been for years on
2003) and not on 2007. Do you know what has changed for POP3 Server
connectivity?

 

[Orland, Kathleen]

What security or antivirus software are you using?

 

[duwayneh]

Kathleen,
Hello. McAfee VirusScan Enterprise + AntiSpyware 8.7.0i.
Please remember Outlook 2003 worked fine. It is only Outlook 2007 that has
this issue with POP3.

 

[Brian Tillman [MVP-Outlook]]

Hello. McAfee VirusScan Enterprise + AntiSpyware 8.7.0i.
Please remember Outlook 2003 worked fine. It is only Outlook 2007 that has
this issue with POP3.

That doesn't let your security software off the hook as being a potential
cause. Because an application was compatible with Outlook 2003 doesn't mean
it's compatible with Outlook 2007. Moreover, your firewall may see Outlook
2007 as a completely different program than Outlook 2003, since the image has
different attributes, and block it when it didn't block Outook 2003. As an
experiment, disable your security suite and frewall and try send/receive in
Outlook again. If it works, then you know it's something in the security
suite. Reenable the parts one at a time and you should be able to find where
the problem occurs. If the problem occurs even with your security suite
disabled, then we've got a better indication that it may be Outlook.

 

[Orland, Kathleen]

Not only is Brian correct in what he tells you, you have to remember that
your antivirus is updated regularly and that includes the engine and even
the actual software. Antivirus is never static nor is any Firewall. If they
were, they would be useless.