can't reinstall office xp pro after deleting from windows xp syste

M

mkskyflyer

Office XP got corrupted, so i tried to repair and kept getting "this patch package could not be opened. Verify that the patch package exists, etc....". When i tried to uninstall, got the same error. So i deleted the files that i could because i was running out of room on my hard drive, but i still have about a 440,000K file left. When i tried to reinstall office xp i get that same patch package error. When i tried to download the sp1 and sp2 i get an ohotfix error as well as sp3. What have i done and how can i fix it? I have included the ohotfix log files in this message. the msi.log files were both empty

dana

Starting the log on 08/02/2004 at 16:42:33...
Loading the resource .dll...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office XP Service Pack 2"
CopyFilesToRerun=1
ShowSuccessDialog=1
RebootInQuietMode=0
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=1
MinProductVersion="10.0.3507.0"
MinMsiVersion=""
UpgradeMsi=0
MsiUpgradeURL=""
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure only this instance of the bootstrapper is running...
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1\Temp\IXP000.TMP\MAINSP2.msp is needed...
Product {90150409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {911A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90180409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90280409-6000-11D3-8CFE-0050048383C9} Microsoft Office XP Professional with FrontPage Version 10.0.2627.0: Version is too low; must be 10.0.3507.0 or higher. Cannot patch.
Product {90110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91130409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {901A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {913D0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {901B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {911B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1\Temp\IXP000.TMP\Owc10SP2.msp is needed...
Product {90260409-6000-11D3-8CFE-0050048383C9} Microsoft Office XP Web Components Version 10.0.2627.0: Version is too low; must be 10.0.3507.0 or higher. Cannot patch.
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1\Temp\IXP000.TMP\OwsSP2.msp is needed...
Product {90140401-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140C04-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140804-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140404-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140405-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140406-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140408-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140C0A-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040B-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040C-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140407-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140410-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140411-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140412-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140413-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140414-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140415-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140416-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140816-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140419-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041F-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
All of the products are required to at least be at version 10.0.3507.0, but not all the products are.
The update failed.
Finished processing the update on 08/02/2004 at 16:42:34.


Starting the log on 8/2/2004 at 16:44:19...
Loading the resource .dll...
Making sure only this instance of the bootstrapper is running...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office XP Service Pack 1"
CopyFilesToRerun=1
ShowSuccessDialog=1
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=0
MinProductVersion=""
MinMsiVersion=""
UpgradeMsi=0
MsiUpgradeURL=""
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1\Temp\IXP000.TMP\MAINSP1.msp is needed...
The update failed.
Finished processing the update on 8/2/2004 at 16:44:52.
Encountered error 1635 while updating.
Launching Setup Watson...
Setup Watson manifest file: C:\DOCUME~1\DANATE~1\LOCALS~1\Temp\OHotfix\DW31.tmp.
Setup Watson command line: "C:\Program Files\Common Files\Microsoft Shared\Office10\dw.exe" -d"C:\DOCUME~1\DANATE~1\LOCALS~1\Temp\OHotfix\DW31.tmp"

both of the associated msi.log files were empty
 
A

Alyce

I have the same problem. Did you get any replies?
Please advise. Thank you!
-----Original Message-----
Office XP got corrupted, so i tried to repair and kept
Click to expand...
getting "this patch package could not be opened. Verify
that the patch package exists, etc....". When i tried to
uninstall, got the same error. So i deleted the files
that i could because i was running out of room on my hard
drive, but i still have about a 440,000K file left. When
i tried to reinstall office xp i get that same patch
package error. When i tried to download the sp1 and sp2
i get an ohotfix error as well as sp3. What have i done
and how can i fix it? I have included the ohotfix log
files in this message. the msi.log files were both empty
dana

Starting the log on 08/02/2004 at 16:42:33...
Loading the resource .dll...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office XP Service Pack 2"
CopyFilesToRerun=1
ShowSuccessDialog=1
RebootInQuietMode=0
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=1
MinProductVersion="10.0.3507.0"
MinMsiVersion=""
UpgradeMsi=0
MsiUpgradeURL=""
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure only this instance of the bootstrapper is running...
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\MAINSP2.msp is needed...
Product {90150409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {911A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90180409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90280409-6000-11D3-8CFE-0050048383C9}
Click to expand...
Microsoft Office XP Professional with FrontPage Version
10.0.2627.0: Version is too low; must be 10.0.3507.0 or
higher. Cannot patch.
Product {90110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91130409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {901A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {913D0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {901B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {911B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\Owc10SP2.msp is needed...
Product {90260409-6000-11D3-8CFE-0050048383C9}
Click to expand...
Microsoft Office XP Web Components Version 10.0.2627.0:
Version is too low; must be 10.0.3507.0 or higher.
Cannot patch.
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\OwsSP2.msp is needed...
Product {90140401-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140C04-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140804-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140404-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140405-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140406-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140408-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140C0A-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040B-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040C-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140407-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140410-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140411-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140412-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140413-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140414-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140415-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140416-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140816-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140419-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041F-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
All of the products are required to at least be at
Click to expand...
version 10.0.3507.0, but not all the products are.
The update failed.
Finished processing the update on 08/02/2004 at 16:42:34.


Starting the log on 8/2/2004 at 16:44:19...
Loading the resource .dll...
Making sure only this instance of the bootstrapper is running...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office XP Service Pack 1"
CopyFilesToRerun=1
ShowSuccessDialog=1
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=0
MinProductVersion=""
MinMsiVersion=""
UpgradeMsi=0
MsiUpgradeURL=""
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\MAINSP1.msp is needed...
The update failed.
Finished processing the update on 8/2/2004 at 16:44:52.
Encountered error 1635 while updating.
Launching Setup Watson...
Setup Watson manifest file: C:\DOCUME~1\DANATE~1\LOCALS~1 \Temp\OHotfix\DW31.tmp.
Setup Watson command line: "C:\Program Files\Common
Click to expand...
Files\Microsoft Shared\Office10\dw.exe" -d"C:\DOCUME~1
\DANATE~1\LOCALS~1\Temp\OHotfix\DW31.tmp"
 
A

Alyce

I have the same problem. Did you get any replies?
Please advise. Thank you!
-----Original Message-----
Office XP got corrupted, so i tried to repair and kept
Click to expand...
getting "this patch package could not be opened. Verify
that the patch package exists, etc....". When i tried to
uninstall, got the same error. So i deleted the files
that i could because i was running out of room on my hard
drive, but i still have about a 440,000K file left. When
i tried to reinstall office xp i get that same patch
package error. When i tried to download the sp1 and sp2
i get an ohotfix error as well as sp3. What have i done
and how can i fix it? I have included the ohotfix log
files in this message. the msi.log files were both empty
dana

Starting the log on 08/02/2004 at 16:42:33...
Loading the resource .dll...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office XP Service Pack 2"
CopyFilesToRerun=1
ShowSuccessDialog=1
RebootInQuietMode=0
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=1
MinProductVersion="10.0.3507.0"
MinMsiVersion=""
UpgradeMsi=0
MsiUpgradeURL=""
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure only this instance of the bootstrapper is running...
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\MAINSP2.msp is needed...
Product {90150409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {911A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90180409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90280409-6000-11D3-8CFE-0050048383C9}
Click to expand...
Microsoft Office XP Professional with FrontPage Version
10.0.2627.0: Version is too low; must be 10.0.3507.0 or
higher. Cannot patch.
Product {90110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91130409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {901A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {913D0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {901B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {911B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\Owc10SP2.msp is needed...
Product {90260409-6000-11D3-8CFE-0050048383C9}
Click to expand...
Microsoft Office XP Web Components Version 10.0.2627.0:
Version is too low; must be 10.0.3507.0 or higher.
Cannot patch.
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\OwsSP2.msp is needed...
Product {90140401-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140C04-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140804-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140404-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140405-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140406-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140408-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140C0A-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040B-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040C-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140407-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140410-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140411-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140412-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140413-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140414-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140415-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140416-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140816-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140419-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041F-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
All of the products are required to at least be at
Click to expand...
version 10.0.3507.0, but not all the products are.
The update failed.
Finished processing the update on 08/02/2004 at 16:42:34.


Starting the log on 8/2/2004 at 16:44:19...
Loading the resource .dll...
Making sure only this instance of the bootstrapper is running...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office XP Service Pack 1"
CopyFilesToRerun=1
ShowSuccessDialog=1
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=0
MinProductVersion=""
MinMsiVersion=""
UpgradeMsi=0
MsiUpgradeURL=""
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\MAINSP1.msp is needed...
The update failed.
Finished processing the update on 8/2/2004 at 16:44:52.
Encountered error 1635 while updating.
Launching Setup Watson...
Setup Watson manifest file: C:\DOCUME~1\DANATE~1\LOCALS~1 \Temp\OHotfix\DW31.tmp.
Setup Watson command line: "C:\Program Files\Common
Click to expand...
Files\Microsoft Shared\Office10\dw.exe" -d"C:\DOCUME~1
\DANATE~1\LOCALS~1\Temp\OHotfix\DW31.tmp"
 
A

Alyce

I have the same problem. Did you get any replies?
Please advise. Thank you!
-----Original Message-----
Office XP got corrupted, so i tried to repair and kept
Click to expand...
getting "this patch package could not be opened. Verify
that the patch package exists, etc....". When i tried to
uninstall, got the same error. So i deleted the files
that i could because i was running out of room on my hard
drive, but i still have about a 440,000K file left. When
i tried to reinstall office xp i get that same patch
package error. When i tried to download the sp1 and sp2
i get an ohotfix error as well as sp3. What have i done
and how can i fix it? I have included the ohotfix log
files in this message. the msi.log files were both empty
dana

Starting the log on 08/02/2004 at 16:42:33...
Loading the resource .dll...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office XP Service Pack 2"
CopyFilesToRerun=1
ShowSuccessDialog=1
RebootInQuietMode=0
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=1
MinProductVersion="10.0.3507.0"
MinMsiVersion=""
UpgradeMsi=0
MsiUpgradeURL=""
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure only this instance of the bootstrapper is running...
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\MAINSP2.msp is needed...
Product {90150409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {911A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90180409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90280409-6000-11D3-8CFE-0050048383C9}
Click to expand...
Microsoft Office XP Professional with FrontPage Version
10.0.2627.0: Version is too low; must be 10.0.3507.0 or
higher. Cannot patch.
Product {90110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91130409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {901A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {913D0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {901B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {911B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\Owc10SP2.msp is needed...
Product {90260409-6000-11D3-8CFE-0050048383C9}
Click to expand...
Microsoft Office XP Web Components Version 10.0.2627.0:
Version is too low; must be 10.0.3507.0 or higher.
Cannot patch.
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\OwsSP2.msp is needed...
Product {90140401-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140C04-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140804-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140404-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140405-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140406-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140408-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140C0A-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040B-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040C-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140407-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140410-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140411-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140412-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140413-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140414-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140415-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140416-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140816-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140419-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041F-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
All of the products are required to at least be at
Click to expand...
version 10.0.3507.0, but not all the products are.
The update failed.
Finished processing the update on 08/02/2004 at 16:42:34.


Starting the log on 8/2/2004 at 16:44:19...
Loading the resource .dll...
Making sure only this instance of the bootstrapper is running...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office XP Service Pack 1"
CopyFilesToRerun=1
ShowSuccessDialog=1
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=0
MinProductVersion=""
MinMsiVersion=""
UpgradeMsi=0
MsiUpgradeURL=""
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\MAINSP1.msp is needed...
The update failed.
Finished processing the update on 8/2/2004 at 16:44:52.
Encountered error 1635 while updating.
Launching Setup Watson...
Setup Watson manifest file: C:\DOCUME~1\DANATE~1\LOCALS~1 \Temp\OHotfix\DW31.tmp.
Setup Watson command line: "C:\Program Files\Common
Click to expand...
Files\Microsoft Shared\Office10\dw.exe" -d"C:\DOCUME~1
\DANATE~1\LOCALS~1\Temp\OHotfix\DW31.tmp"
 
A

Alyce

I have the same problem. Did you get any replies?
Please advise. Thank you!
-----Original Message-----
Office XP got corrupted, so i tried to repair and kept
Click to expand...
getting "this patch package could not be opened. Verify
that the patch package exists, etc....". When i tried to
uninstall, got the same error. So i deleted the files
that i could because i was running out of room on my hard
drive, but i still have about a 440,000K file left. When
i tried to reinstall office xp i get that same patch
package error. When i tried to download the sp1 and sp2
i get an ohotfix error as well as sp3. What have i done
and how can i fix it? I have included the ohotfix log
files in this message. the msi.log files were both empty
dana

Starting the log on 08/02/2004 at 16:42:33...
Loading the resource .dll...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office XP Service Pack 2"
CopyFilesToRerun=1
ShowSuccessDialog=1
RebootInQuietMode=0
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=1
MinProductVersion="10.0.3507.0"
MinMsiVersion=""
UpgradeMsi=0
MsiUpgradeURL=""
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure only this instance of the bootstrapper is running...
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\MAINSP2.msp is needed...
Product {90150409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {911A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90180409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90280409-6000-11D3-8CFE-0050048383C9}
Click to expand...
Microsoft Office XP Professional with FrontPage Version
10.0.2627.0: Version is too low; must be 10.0.3507.0 or
higher. Cannot patch.
Product {90110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91130409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {901A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {913D0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {901B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {911B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\Owc10SP2.msp is needed...
Product {90260409-6000-11D3-8CFE-0050048383C9}
Click to expand...
Microsoft Office XP Web Components Version 10.0.2627.0:
Version is too low; must be 10.0.3507.0 or higher.
Cannot patch.
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\OwsSP2.msp is needed...
Product {90140401-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140C04-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140804-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140404-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140405-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140406-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140408-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140C0A-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040B-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040C-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140407-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140410-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140411-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140412-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140413-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140414-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140415-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140416-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140816-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140419-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041F-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
All of the products are required to at least be at
Click to expand...
version 10.0.3507.0, but not all the products are.
The update failed.
Finished processing the update on 08/02/2004 at 16:42:34.


Starting the log on 8/2/2004 at 16:44:19...
Loading the resource .dll...
Making sure only this instance of the bootstrapper is running...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office XP Service Pack 1"
CopyFilesToRerun=1
ShowSuccessDialog=1
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=0
MinProductVersion=""
MinMsiVersion=""
UpgradeMsi=0
MsiUpgradeURL=""
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\MAINSP1.msp is needed...
The update failed.
Finished processing the update on 8/2/2004 at 16:44:52.
Encountered error 1635 while updating.
Launching Setup Watson...
Setup Watson manifest file: C:\DOCUME~1\DANATE~1\LOCALS~1 \Temp\OHotfix\DW31.tmp.
Setup Watson command line: "C:\Program Files\Common
Click to expand...
Files\Microsoft Shared\Office10\dw.exe" -d"C:\DOCUME~1
\DANATE~1\LOCALS~1\Temp\OHotfix\DW31.tmp"
 
A

Alyce

I have the same problem. Did you get any replies?
Please advise. Thank you!
-----Original Message-----
Office XP got corrupted, so i tried to repair and kept
Click to expand...
getting "this patch package could not be opened. Verify
that the patch package exists, etc....". When i tried to
uninstall, got the same error. So i deleted the files
that i could because i was running out of room on my hard
drive, but i still have about a 440,000K file left. When
i tried to reinstall office xp i get that same patch
package error. When i tried to download the sp1 and sp2
i get an ohotfix error as well as sp3. What have i done
and how can i fix it? I have included the ohotfix log
files in this message. the msi.log files were both empty
dana

Starting the log on 08/02/2004 at 16:42:33...
Loading the resource .dll...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office XP Service Pack 2"
CopyFilesToRerun=1
ShowSuccessDialog=1
RebootInQuietMode=0
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=1
MinProductVersion="10.0.3507.0"
MinMsiVersion=""
UpgradeMsi=0
MsiUpgradeURL=""
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure only this instance of the bootstrapper is running...
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\MAINSP2.msp is needed...
Product {90150409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {911A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90180409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90280409-6000-11D3-8CFE-0050048383C9}
Click to expand...
Microsoft Office XP Professional with FrontPage Version
10.0.2627.0: Version is too low; must be 10.0.3507.0 or
higher. Cannot patch.
Product {90110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91130409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {901A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {913D0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {901B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {911B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\Owc10SP2.msp is needed...
Product {90260409-6000-11D3-8CFE-0050048383C9}
Click to expand...
Microsoft Office XP Web Components Version 10.0.2627.0:
Version is too low; must be 10.0.3507.0 or higher.
Cannot patch.
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\OwsSP2.msp is needed...
Product {90140401-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140C04-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140804-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140404-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140405-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140406-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140408-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140C0A-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040B-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040C-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140407-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140410-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140411-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140412-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140413-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140414-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140415-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140416-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140816-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140419-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041F-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
All of the products are required to at least be at
Click to expand...
version 10.0.3507.0, but not all the products are.
The update failed.
Finished processing the update on 08/02/2004 at 16:42:34.


Starting the log on 8/2/2004 at 16:44:19...
Loading the resource .dll...
Making sure only this instance of the bootstrapper is running...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office XP Service Pack 1"
CopyFilesToRerun=1
ShowSuccessDialog=1
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=0
MinProductVersion=""
MinMsiVersion=""
UpgradeMsi=0
MsiUpgradeURL=""
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\MAINSP1.msp is needed...
The update failed.
Finished processing the update on 8/2/2004 at 16:44:52.
Encountered error 1635 while updating.
Launching Setup Watson...
Setup Watson manifest file: C:\DOCUME~1\DANATE~1\LOCALS~1 \Temp\OHotfix\DW31.tmp.
Setup Watson command line: "C:\Program Files\Common
Click to expand...
Files\Microsoft Shared\Office10\dw.exe" -d"C:\DOCUME~1
\DANATE~1\LOCALS~1\Temp\OHotfix\DW31.tmp"
 
A

Alyce

I have the same problem. Did you get any replies?
Please advise. Thank you!
-----Original Message-----
Office XP got corrupted, so i tried to repair and kept
Click to expand...
getting "this patch package could not be opened. Verify
that the patch package exists, etc....". When i tried to
uninstall, got the same error. So i deleted the files
that i could because i was running out of room on my hard
drive, but i still have about a 440,000K file left. When
i tried to reinstall office xp i get that same patch
package error. When i tried to download the sp1 and sp2
i get an ohotfix error as well as sp3. What have i done
and how can i fix it? I have included the ohotfix log
files in this message. the msi.log files were both empty
dana

Starting the log on 08/02/2004 at 16:42:33...
Loading the resource .dll...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office XP Service Pack 2"
CopyFilesToRerun=1
ShowSuccessDialog=1
RebootInQuietMode=0
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=1
MinProductVersion="10.0.3507.0"
MinMsiVersion=""
UpgradeMsi=0
MsiUpgradeURL=""
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure only this instance of the bootstrapper is running...
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\MAINSP2.msp is needed...
Product {90150409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {911A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90180409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90280409-6000-11D3-8CFE-0050048383C9}
Click to expand...
Microsoft Office XP Professional with FrontPage Version
10.0.2627.0: Version is too low; must be 10.0.3507.0 or
higher. Cannot patch.
Product {90110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91130409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {901A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {913D0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {901B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {911B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\Owc10SP2.msp is needed...
Product {90260409-6000-11D3-8CFE-0050048383C9}
Click to expand...
Microsoft Office XP Web Components Version 10.0.2627.0:
Version is too low; must be 10.0.3507.0 or higher.
Cannot patch.
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\OwsSP2.msp is needed...
Product {90140401-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140C04-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140804-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140404-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140405-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140406-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140408-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140C0A-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040B-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040C-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140407-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140410-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140411-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140412-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140413-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140414-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140415-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140416-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140816-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140419-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041F-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
All of the products are required to at least be at
Click to expand...
version 10.0.3507.0, but not all the products are.
The update failed.
Finished processing the update on 08/02/2004 at 16:42:34.


Starting the log on 8/2/2004 at 16:44:19...
Loading the resource .dll...
Making sure only this instance of the bootstrapper is running...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office XP Service Pack 1"
CopyFilesToRerun=1
ShowSuccessDialog=1
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=0
MinProductVersion=""
MinMsiVersion=""
UpgradeMsi=0
MsiUpgradeURL=""
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\MAINSP1.msp is needed...
The update failed.
Finished processing the update on 8/2/2004 at 16:44:52.
Encountered error 1635 while updating.
Launching Setup Watson...
Setup Watson manifest file: C:\DOCUME~1\DANATE~1\LOCALS~1 \Temp\OHotfix\DW31.tmp.
Setup Watson command line: "C:\Program Files\Common
Click to expand...
Files\Microsoft Shared\Office10\dw.exe" -d"C:\DOCUME~1
\DANATE~1\LOCALS~1\Temp\OHotfix\DW31.tmp"
 
A

Alyce

I have the same problem. Did you get any replies?
Please advise. Thank you!
-----Original Message-----
Office XP got corrupted, so i tried to repair and kept
Click to expand...
getting "this patch package could not be opened. Verify
that the patch package exists, etc....". When i tried to
uninstall, got the same error. So i deleted the files
that i could because i was running out of room on my hard
drive, but i still have about a 440,000K file left. When
i tried to reinstall office xp i get that same patch
package error. When i tried to download the sp1 and sp2
i get an ohotfix error as well as sp3. What have i done
and how can i fix it? I have included the ohotfix log
files in this message. the msi.log files were both empty
dana

Starting the log on 08/02/2004 at 16:42:33...
Loading the resource .dll...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office XP Service Pack 2"
CopyFilesToRerun=1
ShowSuccessDialog=1
RebootInQuietMode=0
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=1
MinProductVersion="10.0.3507.0"
MinMsiVersion=""
UpgradeMsi=0
MsiUpgradeURL=""
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure only this instance of the bootstrapper is running...
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\MAINSP2.msp is needed...
Product {90150409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {911A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90180409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90280409-6000-11D3-8CFE-0050048383C9}
Click to expand...
Microsoft Office XP Professional with FrontPage Version
10.0.2627.0: Version is too low; must be 10.0.3507.0 or
higher. Cannot patch.
Product {90110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91130409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {901A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {913D0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {901B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {911B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\Owc10SP2.msp is needed...
Product {90260409-6000-11D3-8CFE-0050048383C9}
Click to expand...
Microsoft Office XP Web Components Version 10.0.2627.0:
Version is too low; must be 10.0.3507.0 or higher.
Cannot patch.
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\OwsSP2.msp is needed...
Product {90140401-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140C04-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140804-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140404-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140405-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140406-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140408-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140C0A-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040B-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040C-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140407-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140410-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140411-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140412-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140413-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140414-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140415-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140416-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140816-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140419-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041F-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
All of the products are required to at least be at
Click to expand...
version 10.0.3507.0, but not all the products are.
The update failed.
Finished processing the update on 08/02/2004 at 16:42:34.


Starting the log on 8/2/2004 at 16:44:19...
Loading the resource .dll...
Making sure only this instance of the bootstrapper is running...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office XP Service Pack 1"
CopyFilesToRerun=1
ShowSuccessDialog=1
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=0
MinProductVersion=""
MinMsiVersion=""
UpgradeMsi=0
MsiUpgradeURL=""
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\MAINSP1.msp is needed...
The update failed.
Finished processing the update on 8/2/2004 at 16:44:52.
Encountered error 1635 while updating.
Launching Setup Watson...
Setup Watson manifest file: C:\DOCUME~1\DANATE~1\LOCALS~1 \Temp\OHotfix\DW31.tmp.
Setup Watson command line: "C:\Program Files\Common
Click to expand...
Files\Microsoft Shared\Office10\dw.exe" -d"C:\DOCUME~1
\DANATE~1\LOCALS~1\Temp\OHotfix\DW31.tmp"
 
A

Alyce

I have the same problem. Did you get any replies?
Please advise. Thank you!
-----Original Message-----
Office XP got corrupted, so i tried to repair and kept
Click to expand...
getting "this patch package could not be opened. Verify
that the patch package exists, etc....". When i tried to
uninstall, got the same error. So i deleted the files
that i could because i was running out of room on my hard
drive, but i still have about a 440,000K file left. When
i tried to reinstall office xp i get that same patch
package error. When i tried to download the sp1 and sp2
i get an ohotfix error as well as sp3. What have i done
and how can i fix it? I have included the ohotfix log
files in this message. the msi.log files were both empty
dana

Starting the log on 08/02/2004 at 16:42:33...
Loading the resource .dll...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office XP Service Pack 2"
CopyFilesToRerun=1
ShowSuccessDialog=1
RebootInQuietMode=0
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=1
MinProductVersion="10.0.3507.0"
MinMsiVersion=""
UpgradeMsi=0
MsiUpgradeURL=""
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure only this instance of the bootstrapper is running...
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\MAINSP2.msp is needed...
Product {90150409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {911A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90180409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90280409-6000-11D3-8CFE-0050048383C9}
Click to expand...
Microsoft Office XP Professional with FrontPage Version
10.0.2627.0: Version is too low; must be 10.0.3507.0 or
higher. Cannot patch.
Product {90110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91130409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {901A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {913D0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {901B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {911B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\Owc10SP2.msp is needed...
Product {90260409-6000-11D3-8CFE-0050048383C9}
Click to expand...
Microsoft Office XP Web Components Version 10.0.2627.0:
Version is too low; must be 10.0.3507.0 or higher.
Cannot patch.
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\OwsSP2.msp is needed...
Product {90140401-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140C04-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140804-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140404-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140405-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140406-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140408-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140C0A-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040B-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040C-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140407-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140410-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140411-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140412-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140413-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140414-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140415-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140416-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140816-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140419-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041F-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
All of the products are required to at least be at
Click to expand...
version 10.0.3507.0, but not all the products are.
The update failed.
Finished processing the update on 08/02/2004 at 16:42:34.


Starting the log on 8/2/2004 at 16:44:19...
Loading the resource .dll...
Making sure only this instance of the bootstrapper is running...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office XP Service Pack 1"
CopyFilesToRerun=1
ShowSuccessDialog=1
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=0
MinProductVersion=""
MinMsiVersion=""
UpgradeMsi=0
MsiUpgradeURL=""
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\MAINSP1.msp is needed...
The update failed.
Finished processing the update on 8/2/2004 at 16:44:52.
Encountered error 1635 while updating.
Launching Setup Watson...
Setup Watson manifest file: C:\DOCUME~1\DANATE~1\LOCALS~1 \Temp\OHotfix\DW31.tmp.
Setup Watson command line: "C:\Program Files\Common
Click to expand...
Files\Microsoft Shared\Office10\dw.exe" -d"C:\DOCUME~1
\DANATE~1\LOCALS~1\Temp\OHotfix\DW31.tmp"
 
A

Alyce

I have the same problem. Did you get any replies?
Please advise. Thank you!
-----Original Message-----
Office XP got corrupted, so i tried to repair and kept
Click to expand...
getting "this patch package could not be opened. Verify
that the patch package exists, etc....". When i tried to
uninstall, got the same error. So i deleted the files
that i could because i was running out of room on my hard
drive, but i still have about a 440,000K file left. When
i tried to reinstall office xp i get that same patch
package error. When i tried to download the sp1 and sp2
i get an ohotfix error as well as sp3. What have i done
and how can i fix it? I have included the ohotfix log
files in this message. the msi.log files were both empty
dana

Starting the log on 08/02/2004 at 16:42:33...
Loading the resource .dll...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office XP Service Pack 2"
CopyFilesToRerun=1
ShowSuccessDialog=1
RebootInQuietMode=0
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=1
MinProductVersion="10.0.3507.0"
MinMsiVersion=""
UpgradeMsi=0
MsiUpgradeURL=""
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure only this instance of the bootstrapper is running...
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\MAINSP2.msp is needed...
Product {90150409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91170409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {911A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90180409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90280409-6000-11D3-8CFE-0050048383C9}
Click to expand...
Microsoft Office XP Professional with FrontPage Version
10.0.2627.0: Version is too low; must be 10.0.3507.0 or
higher. Cannot patch.
Product {90110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91110409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91190409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91130409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {901A0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {913D0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91120409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {901B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {911B0409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {91160409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\Owc10SP2.msp is needed...
Product {90260409-6000-11D3-8CFE-0050048383C9}
Click to expand...
Microsoft Office XP Web Components Version 10.0.2627.0:
Version is too low; must be 10.0.3507.0 or higher.
Cannot patch.
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\OwsSP2.msp is needed...
Product {90140401-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140C04-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140804-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140404-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140405-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140406-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140408-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140409-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140C0A-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040B-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040C-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140407-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014040E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140410-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140411-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140412-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140413-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140414-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140415-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140416-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140816-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {90140419-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041D-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041E-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
Product {9014041F-6000-11D3-8CFE-0050048383C9}: Not installed. Cannot patch.
All of the products are required to at least be at
Click to expand...
version 10.0.3507.0, but not all the products are.
The update failed.
Finished processing the update on 08/02/2004 at 16:42:34.


Starting the log on 8/2/2004 at 16:44:19...
Loading the resource .dll...
Making sure only this instance of the bootstrapper is running...
Reading the settings...
The settings are:
IsNormalUpdate=1
AdminUsesShortFilenames=1
AdminPath=""
MessageTitle="Office XP Service Pack 1"
CopyFilesToRerun=1
ShowSuccessDialog=1
RunSetupWatson=1
RequireAllPatchesNeeded=0
RequireAllProductsAtMinVersion=0
MinProductVersion=""
MinMsiVersion=""
UpgradeMsi=0
MsiUpgradeURL=""
OHotfixLogLevel="v"
MsiLogLevel="v"
OHotfixUILevel="n"
MsiUILevel="n"
FeatureToCheck=""
Making sure the environment is okay for patching...
Getting the patches...
Getting the products to patch...
Seeing if patch C:\DOCUME~1\DANATE~1\LOCALS~1
Click to expand...
\Temp\IXP000.TMP\MAINSP1.msp is needed...
The update failed.
Finished processing the update on 8/2/2004 at 16:44:52.
Encountered error 1635 while updating.
Launching Setup Watson...
Setup Watson manifest file: C:\DOCUME~1\DANATE~1\LOCALS~1 \Temp\OHotfix\DW31.tmp.
Setup Watson command line: "C:\Program Files\Common
Click to expand...
Files\Microsoft Shared\Office10\dw.exe" -d"C:\DOCUME~1
\DANATE~1\LOCALS~1\Temp\OHotfix\DW31.tmp"
 

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