Can't repair/reinstall Office2000- HELP!

[Guest]

Someone deleted some files from my computer and now I
cannot get Outlook to open- asks for the OfficeSR-1
update. Tried to download the update again & the computer
says it already has it. Can't get the Office Disk1 set-up
to open so I could use it's repair functions.

I now cannot use any Office product. When I put in the
Office2000 Disc1 it says- "Problem with Shortcut- this
patch package could not be opened. Contact the
application vendor to verify that this is a valid Windows
Installer patch package."

What can I do to get everything back working? To make
things worse, the person appears to have deleted my
outlook.pst file and I have no way of figuring out how to
recover it. HELP!

 

[Eric Booth]

Someone deleted some files from my computer and now I
cannot get Outlook to open- asks for the OfficeSR-1
update. Tried to download the update again & the computer
says it already has it. Can't get the Office Disk1 set-up
to open so I could use it's repair functions.

I now cannot use any Office product. When I put in the
Office2000 Disc1 it says- "Problem with Shortcut- this
patch package could not be opened. Contact the
application vendor to verify that this is a valid Windows
Installer patch package."

What can I do to get everything back working? To make
things worse, the person appears to have deleted my
outlook.pst file and I have no way of figuring out how to
recover it. HELP!

Try uninstalling Office 2000 and then reinstalling
Eric Booth

 

[Kevin McNiel [MSFT]]

Follow the steps in Knowledge Base article 295823 OFF: Error Message: This
Patch Package Could Not Be Opened ...
(http://support.microsoft.com/?id=295823). Hopefully they will allow you to
reinstall Office successfully.

Kevin McNiel, MCSE/MCSA
Platform Server Setup Group

This posting is provided "AS IS" with no warranties, and confers no rights.
Please reply to the Group only, This address cannot receive incoming
messages.

 

[Ken Leonard]

That's OK if the OS in question is not Win/XP.

What's the solution to get the in-staller/re-installer/de-installer to
run under XP when it doesn't like the setup data?

------
Ken

Follow the steps in Knowledge Base article 295823 OFF: Error Message: This
Patch Package Could Not Be Opened ...
(http://support.microsoft.com/?id=295823). Hopefully they will allow you to
reinstall Office successfully.

Kevin McNiel, MCSE/MCSA
Platform Server Setup Group

This posting is provided "AS IS" with no warranties, and confers no rights.
Please reply to the Group only, This address cannot receive incoming
messages.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Ken Leonard
(e-mail address removed) [Edit it to make it work.]