A
alm80
Some of my customers are having a peculiar problem with Outlook 2007. They
can't reply or forward certain mails. When they do it and press "Send"
button, nothing happens. It is also impossible to copy from those mails. The
paste option is not greyed out, but pressing it does nothing. Outlook was
reinstalled, ost file was checked for errors, the whole profile was deleted
and created from scratch. It solved the problem for some time, but we already
recieve complaints that this problem was not solved and while some
problematic mails were fixed, others were not. Does anyone has any idea how
to solve it as I'm running out of options?
can't reply or forward certain mails. When they do it and press "Send"
button, nothing happens. It is also impossible to copy from those mails. The
paste option is not greyed out, but pressing it does nothing. Outlook was
reinstalled, ost file was checked for errors, the whole profile was deleted
and created from scratch. It solved the problem for some time, but we already
recieve complaints that this problem was not solved and while some
problematic mails were fixed, others were not. Does anyone has any idea how
to solve it as I'm running out of options?